Explain the meaning of the term confidentiality Confidentiality refers to the need to handle personal and private information in ways that are appropriate, safe and professional and meet legal requirements. There are three main reasons why confidentiality is an important issue in a health and social care setting. Trust The relationships you build with service users and their families are central to your care role. If you share their personal information with others who have no need or right to know you risk breaking their trust in you. Individuals also need to know there are secure systems and procedures operating in the care setting to protect confidential information.
Human rights 1998 legislation, Freedom of information 2000, code of practice on confidential information and enviromental act. 1.2 Explain why it is important to have secure systems for recording and storing information in a social care setting. To ensure the necessary safeguard and appropriate uses of personal information are in place for example:- any issues relating to human rights, the duty of confidentiality as part of duty, accuracy. The information is permanent once it has been written down. The information is very personal for example:- bank details, medical history and family background.
1.2 Explain why it is important to have secure systems for recording and storing information in a Social care setting. It is important because any breach of personal information without consent is breach of the law data act 1998. Also privacy is very important to people and they don’t want their personal information getting into the wrong hands and being used against them or being a victim of identity theft. 2.1 Describe how to access guidance, information and advice about handling information. I would access guidance, information and advice about handling information from speaking to my manger and attending any training and reading the policy and procedures.
When a confidential information is shared with me and it concerns safeguarding and there is a possibility of harm or someone’s wellbeing is threathened I might have to make a decision and disclose this information. However I have to follow the
To establish consent would be to be given permission or approval on such actions or decisions. This would vary depending on the individuals assessed capacity to give consent. Aiv Why social care workers must gain consent of the individual when they are providing care or support - It is important to uphold an individuals rights to be fully involved in their own care whilst adhering to legal requirements as it is also the individuals right to refuse such care or treatment and ensuring the individual are aware and comply with legal requirements. Av How a social care worker might gain the consent of the individual - Social care workers can gain consent by multiple ways including verbal or written confirmation. If the individual is not mentally or physically fit to give consent then a social care worker can gain consent from the individuals next of kin.
Outcome 2 Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care 1 Sometimes individuals may want to do something which could be a risk to their Health and safety. As a carer you have a duty of care to that person and you must do all that you can to keep them safe but you also have a duty to respect the individuals rights and choice, so you have a dilemma. It could be that the individual no longer wishes to use her walking frame, but her care plan states that she needs it to move from place to place and you are to ensure you encourage it’s use. In this scenario you could carry out a risk assessment to ensure that it is managed as safely as possible. 2 There are many ways to manage risks associated with conflicts and dilemmas:- * Allowing individuals to explore with guidance, * Making individuals aware of potential hazards and dangers, * Allowing individuals to acquire life skills through learning how to cope with risky situations, * Staff ignorance, * Parents are a risk to staff if reported to social services.
Introduction to Duty of Care in Health and Social Care settings 1.1 Define the term Duty of Care A duty of care means that all health and social care professionals and organisations providing health and care services, must act in the best interests of the people they support. They also have to do everything in their power to keep people safe from harm and exploitation. As a care professional, you must ensure that you do not do something, or fail to do something, that causes harm to someone. You have a professional duty of care to act only within your own competence and not to take something you are not confident about. 1.2 Describe the Duty of Care which affects your own practice It is important to only carry out duties that you are competent and confident in under taking the duty and it is important that the task are in your job description and declining care work that is not.
1.1 Identify the legislation that relates to the recording,storage & sharing of information in health & social care The Data Protection Act 1998 This outlines the law of how to record, store & share information on individuals that we care for. Anyone holding personal data is legally obliged to comply with this act. 1.2 Explain why it is important to have secure systems for recording & storing information in a health & social care setting It is important to have secure systems for recording & storing information on individuals because it will hold confidential information, e.g. individuals name, address,date of birth, medical condition. etc.
(1) Understand the need for secure handling of information in health and social care setting 1.2 – Explain why it is important to have secure systems for recording and storing information in a health and social care setting It is important to have secure systems for recording and storing information in a health and social care setting, as you are providing duty of care to your clients. You are making sure that no one else can get hold of their information as they can use it against them by carrying out fraudulent activity. It is also there for the worker to abide by the policies of confidentiality and follow the legislation of Data Protection Act 1998. (2) Know how to access support for handling information 2.1 – Describe how to
People need to be aware of the policies and procedures of confidentiality. Safety – Some information must be kept confidential for safety