206 Task B Handout It is a legal requirement to follow agreed ways of working. Policies and procedures or "agreed ways of working" set out how we your employer require you to work. They incorporate various pieces of legislation as well as best practice. They are there to benefit and protect you, the individuals you support and us your employer. They enable you to provide a good quality service working within the legal framework and most importantly aim to keep you and the individuals you support, safe from danger or harm.
Diversity is about recognising and valuing everyone’s culture, personality, age, race, sex, disability, gender, religion and beliefs. * Equality – treating people in a way that is appropriate for their needs. Making sure people are treated fairly and given fair chances. Recognise their needs and that they are met in different ways. * Inclusion – equal opportunities for everyone whatever their age, gender, ethnicity, to be included.
Responsible for the recruitment and selection of employees. Deal with any discipline and grievance issues in accordance with set HR policies and procedures. 5. To maintain a working knowledge of Health and Safety at Work Act and associated legal requirements and regulations and ensure full compliance within the working environment. 6.
Unit 3 Champion Equality, Diversity and Inclusion 1.1 In my role as a bungalow manager I am responsible for ensuring that all service users, their families, friends, staff members and those that I work alongside with, are treated equally, every person should be treated with dignity and respect. There are many legislations, codes of practice and also my workplace policies which regulate equality diversity and inclusion within my area of responsibility. In my managerial role I have to promote equality and uphold individuals equality of opportunity, individual rights and choice, their privacy, individuality, independence, dignity, respect, promote empowerment, equality of care, confidentiality and their wishes and needs. I must show how I respect diversity and accept other individual’s differences. Some of the ways I can show this are; • Complaint procedure; When a service user wants to make a complaint I have to explain to them the procedure, support them in how to complete the complaint and give feedback about the result whilst maintaining confidentiality.
Below these can sit Code of Practice / Conduct, which guide professionals in their practice, as well as, organisational policies and procedures, which set the tone for how the organisation positively promotes individual rights, acts as an advocate for those service users and staff who may need a voice and also gives direction to the day to day work and how this practice should be. All of these aspects and initiatives help guide service providers on their roles and responsibilities, it also helps service users in terms of them knowing what to expect from the support they will recieve and a clear understanding of how they should be treated by
3.2 Evaluate the effectiveness of systems and processes in promoting equality, diversity and inclusion in own area of responsibility. It is my responsibility to reflect on the processes already in place to promote equality, diversity and inclusion, in reflecting on these I will be able to identify good practice and remove or improve poor practice. In identify the improvements that are required I will be able to contribute to the health, self-esteem and happiness of both residents and staff members. It is my responsibility to ensure that the effectiveness of policies’ and procedures is reviewed in a timely fashion. I could do this by a survey or observation of the team.
Also feedback given can be used to evaluate own performance and inform development, this can include; using the feedback to raise awareness of strengths; can identify any areas for improvement; knowing what actions can be taken to improve performance; actively seeking feedback; having sources of feedback, for example, supervisors, mentors, colleagues; effective feedback develops confidence, competence and motivation. National Occupational Standards (NOS) describe best practice by bringing together skills, knowledge and values. National Occupational Standards are valuable tools to be used as benchmarks for qualifications as well as for defining roles at work, staff recruitment, supervision and appraisal. The Health and Social Care National Occupational Standards (NOS) are jointly owned by all the alliance partners within Skills for Care and Development and Skills for Health. Any reviews of NOS are undertaken jointly by all UK alliance partners.
Unit 204 Outcome 4.1 Explain how the likelihood of abuse may be reduced by; * Working with person centred values A person centred approach is counting and treating everyone with respect. Allowing individuals to make their own choices and decisions, respecting their views will gain their self esteem and will help them recognise their own rights and values which will protect them from being abused. It can also help create relationships between staff and residents so they gain somebody to confide in. * Encouraging active participation This promotes inclusion, making an individual feel some self-worth. Will promote confidence and will also help gain friendships.
SHC 53: Champion equality, diversity and inclusion Unit Ref Y/602/3183 Understand diversity, equality and inclusion in own area of responsibility. 1.1 Explain models of practice that underpin equality, diversity and inclusion in own area of responsibility. The definitions of equality, diversity and inclusion are as follows- Equality is to treat all as individuals; to respect race, disability, age, gender, religion, beliefs, culture and sexual orientation. For all to be open to opportunities, to be treated fairly and respectfully, have rights and equal status in society and for all to reach their full potential. Diversity is to value that we are all unique and yet similar.
It gives service users the tools to be empowered to voice their opinions on the type of care they would like. It in the care setting an environment that encourages the practice of the care values with all the service users as individuals. Active participation is an approach that respects and values the individuality of the service user. It seeks to maintain the service users individuality. It ensures that the care provider promotes in a care setting an environment that encourages the practice of the care values with all of the service users as individuals.