1.2- Explain how effective communication affects all aspects of own work. * It helps to build effective relationships between colleagues, the service users and ourselves. This then gives us a better understanding of all of their needs as individuals, making sure their needs and preferences are being met. By building trust, preventing misunderstandings and developing our skills and knowledge we can discuss options and choices available and allow them to make informed choices regarding their care. 1.3- Explain why it is important to observe an individuals reaction when communicating with them.
2) Explain how communication affects relationships in the work setting If there is effective communication and people work as part of a team and help each other with workloads, this helps to build a trusting relationship with one another. In my work setting the relationships formed with those I support and look after is crucial. If an individual requires care or support they will want someone they know is caring, honest, reliable and trustworthy. It is important that when first communicating with an individual, that
Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. It is important to know how to communicate with each person to ensure that they are understood and their wishes, preferences and needs in their daily life are met so that they can enjoy activities, feel included in social situations and be able to be supported in their daily life, to avoid the service user becoming
1.3 Explain why it is important to observe an individuals reaction when communicating with them Looking at peoples reactions is important as this can identify any concerns or anxiety they may have. Using the correct body language, facial expressions can help to put people at ease, sometimes we may need to communicate without using words. This will help the way we interact, so that problems can be identified and dealt with. 2.1 Find out an individual’s communication and language needs, wishes and preferences People have a wide range of communication needs which involves the Consideration with others. There are many different factors to consider, Such as sensory ability, cultural backgrounds, language skills, physical ability, and self confidence hearing loss, visual impairment and level of learning.
If you communicate effectively in your work it makes sharing information with your colleagues and clients clearer, easier, more concise, accurate and informative. It also encourages a more harmonious working environment and reduces the chance of mistakes being made or things being missed. As well as this, it also means that all workers are aware of and following the same procedures therefore providing consistency for their clients. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is extremely important to observe a person’s reactions so that you can gauge how they might be feeling about the information that you are giving them, or the way that you are delivering that information. Sometimes a person’s reactions can be an indicator of how well they have understood what you have said to them, or whether they agree with you.
It can show that you have understood what the person has said to you to meet their needs. This can then build on relationships you have with these individuals and can also build on your current skills and knowledge. When you communicate with someone, you will need to see if that person has actually understood what information you have communicated and they can do this by reacting. They can use verbal communication to answer to you and if they haven’t understood they may be silent. They can use body language such as nodding their head to agree.
1.1 Being able to communicate well helps in forming effective relationships. Good reasons for good communication are valuable to promote relationships and offer support, arrangements for regular contact helps build up a mutual system of support. This enables you to maintain relationships, getting to know people to help build on trust and understanding. To exchange information is important for all parties to gain knowledge for any important reasons such as medical, behavioural, contact details etc. to be able to liase and negotiate with others enables a communication that can be used for all reasons and all parties, being able to pass on information to every agency involved in a full and precise manner.
2.2 explain how effective communication affects all aspects of our own work Good communication is effective in our own work as it helps us to gain trust and strong bonds with the people we work with. It helps people to feel satisfaction knowing that they can meet people’s needs or that the person in question knows their needs can now be
SHC 21: Introduction to communication in health, social care or children’s and young people’s settings 1.1) Identify different reasons why people communicate. The reason people communicate is to get to know each other and to understand others so they can build relationships. This can also help to identify their needs. Also communicating is a good way to be able to give and receive information. People also communicate for reasons to express their feelings such as: * Anger * Pain * Joy * Love * Fear 1.2) Explain how effective communication affects all aspects of own work.
2. Effective communication can also affect the relationship between colleagues and other practitioners, as they are able to easily pass on vital information regarding the service user which can improve the quality of their care. As well as this, the relationship between colleagues and practitioners remains professional when the use of slang and jargon is avoided. Aiii. Identify three ways of finding out the communication and language needs of an individual.