They can make a formal grievance complaint if they’ve tried solving a problem by talking to manager but they’re not satisfied. The employer should put their grievance procedure in writing. Worker should be able to find this in their: company handbook human resources (HR) or personnel manual HR intranet site employment contract Their employer’s grievance procedure should include these steps:
Administrators depend on the information they receive from the employees under them. This point could be the cause of the inaccuracy of data. 2. What information you want to analyze? Answer: The starting point for me would be to discuss with the CFO how she became aware of the data inaccuracy among the company.
Originally, the message transmitted to the recipient was the telephone number of the sender basically requesting a call back. Soon after, two way pagers where developed. They allow an interactive system of communication between the sender and receiver. Pagers operate on a data network. VOIP phones- voice over internet protocol is a technology that allows phone calls to be made through the internet.
What specific strategies would have helped Debbie with the multiple-choice questions? What strategies could she have used on the essay? For the multiple-choice she could have first read the question carefully, she should have tried to answer the questions in her head before looking at the possible answers. She could have looked for words like every, always, only, none and never. She could have made an educated guess.
D1 – Evaluate the usefulness of documents in the interview use as part of the interview process for a different organisation, in facilitating the interview process. Before our interview we had to create an interview pack that consisted of many documents, all these documents clearly organised the interviewee’s information and the interviewer’s assessment of the interview. The first document I used in the interview was the job description. A job description is a list that a person might use for general tasks, or function and responsibilities of a position in a company. It may include specific requirements such as qualifications or skills they may need and specific duties that the job entails before you even apply for the job.
Case 9.1 A dispersed workplace 1. In this case you have to communicate and make people feel like they are a part of organization and very important with our organization that mean you have to share all in formation to them by E-mail or Bill board for update information and knowledge that they need to know about our organization. Next step you have to create weekly or monthly meeting by invite them to come to your place or use TV conference meeting for received their information and discuss together to solve their problem or give them advice. This strategy can make all employees feel like one of team and they would cooperate of organization activity to achieve target. 2.
2.2 Explain where to get additional support and advice about how to resolve such dilemmas I would ask my line manager and an outside agency which may be Social Services or an Advocate could get involved. 3.1 Describe how to respond to complaints If a complaint was made I would make a note of all the details on paper, I would then if possible ask the person making the complaint if he/she would sign the paper. I would then go to the office and speak to mu manager and give her the statement (note). I would then tell the person making the complaint what happens next regarding the time frame and when the complaint will be resolved. 3.2 Identify the main points of agreed procedures for handling complaints Main points are to record all complaints Only facts are recorded and not the person opinion.
Identify source and types of information and advice available in relation to employment responsibilities and rights The main sources and types of information that are available to have your responsibilities and rights in are: * Contract of employment defining duties and responsibilities/ full and part time employment * Employee handbook with a clear company police and procedures eg Grievances, policies, communication work- related issues * Employee terms and conditions of employment * Job description * ask a member of staff * internet to look up my job role …direct gov. * Citizen Advice Bureau * Solicitor 5. Describe the terms and conditions of own contract of
Assessment Questions Q.1. a) List the relevant legislative acts and regulatory requirements which affect the business operation of your organisation. OHS Act, Fair Work Act, Competition and Consumer Act, Privacy Act. b) How would you inform your work team of the legislation? Print out hard copy of legislation and place on walls.
Nepotism Adrienne Sharpe Dr. Leslie Wills Human Resources Capstone May 5, 2013 Summary of the Major Problems That Mary Smith Has Caused In Her Short Tenure with the Company In my opinion Mary Smith has caused major problems in the short period of time that she has been employed. Mary has proved to be very irresponsible when it comes to her job. Mary takes advantage of her position because she is the daughter of one of the founders of the company. Mary comes to work late or fails to show up at all. She is unable to coordinate the different tasks and the activities that are required on a daily basis for an administrative assistant, and she shows favoritism to certain coworkers.