Again, as I stated before, main goal is to improve customer service. The best way to do it is to have the best employees. Active or Passive Diversity This is a little difficult question for me. Our world right now has a diversity of expertise, values, and languages. It might be better to use passive diversity for Tanglewood, because they want their employees to share close relationship between each other.
constantly improving how you work is not only good for gaining knowledge but for your own self-worth and confidence and how other people perceive you e.g. when applying for another job or promotion your manager maybe be asked to comment on the way you have worked for them. I find that gaining extra knowledge makes me feel good about myself but also helps me assist other people in the workplace. 1.2 Explain the purpose and benefits of encouraging and accepting feedback from others Accepting feedback from other people is a desirable ability in the work place especially when working in a team. By listening to people’s feedback not only can you find better ways of working increasing your speed and efficiency but you can work with other people to build upon ideas.
Winchell Sr., he incorporates what it takes to be a great general manager. It is important to understand people by applying specific theories related to reinforcement, teamwork, why employees fail at their job and motivation. As a leader, it is significant for employees to feel appreciated. A simple thank you shows appreciation and respect for the employee. General Managers have the ability to reward those employees who are exceptional in their position.
Employers want engaged employees because they deliver improved business performance. The aim of this report is to consider the approach that Nazareth Care has in this one area of Personnel Management, this being staff engagement and how we as an organisation can retain our good staff and keep them engaged
The stages of change helps provide a framework for understanding the process. Interventions can be tailored to the individual’s need, goals, and readiness, as well as build a healthy rapport with the person which builds trust and a good foundation for change. The more the person feels empowered, the more successful he/she will feel in making changes. This technique will help keep the person engaged in the process in order to obtain the necessary treatment that will be successful, as well as give the person a perception of successful change. Also, it is important to assist the family members in understanding addiction, recovery, relapse and ways to be a part of the recovery support system.
Case #1 Acquire or Develop talent My professional Recommendation: I think it is best for Tanglewood to focus more on developing talent from within because it saves the company time and money. In house employees already know about the company, and the products it has to offer. They also know about and are use to the organization’s culture, and has a proven track record. Therefore, fewer resources will be needed for this candidate. Hire Yourself or Outsource My professional Recommendation: I think it is best for Tanglewood to focus more on doing the hiring themselves because they get to set the criteria for the new employees themselves, and they get a chance to get a feel for the employees first hand.
5.0 points) Working for someone else I could develop good communication skills and become an effective leader by observing the good and bad points of another business owner. Having good communication skills would probably help me be more persuasive with employees and have a happy customer base. This would lead to a good reputation and having repeat business and also of becoming more of an
1.1) The purpose is to become a better all rounded employee for the company thus benefiting the company with better output from yourself. The benefits of improving own performance is not only do you become a creditable asset to the company but you also become a better credit to yourself. Another benefit is that with continuously improving own performance the skills you learn will make every day to day work easier and result in getting work done quicker with less stress. If you’re always learning new skills it makes it easier to adapt to an ever changing business environment. 1.2) Feedback comes in all different way but are almost always positive in some way.
It is important that companies find innovative ways to keep relations high between upper management and the employees themselves. Having good relations trickles down to improved services, improved production, and a happier work force. The best way that a manager / supervisor can do this is to be fair, be firm, and be a part of the team. Employees who have managers / supervisor who have been promoted from within a company and understands the job gives a morale boost when employees see that there are opportunities for them to "increase their status" Employees who have managers / supervisors who are hired " off the streets" sometimes feel resentments, due to the fact that they may feel as if the person is inexperienced. An employee's perception is everything, even if it may be incorrect.
If I was to do personal centred care then this would definitely reduce the risk of abuse purely because I would have a greater understanding and knowledge of the individual’s preferences and know what they like and dislike. Active participation is also very important in my work place, this enables that the service users are keeping fit and mobile but also builds confidence. By promoting active participation this can reduce abuse as the individual engages positively by actively participating is area of their life, such as in personal care, the scope for abuse by others is reduced. Promoting choices and rights is empowerment and about taking control of your life even if this is in a small ways, by including a resident in their care it allows them to still be an individual to have rights and wishes recognised even if they do not verbally contribute to be included is good practise. 4.2 It’s essential to have an accessible complaint procedure as it reduces the chances or abuse occurring, I believe that this is because it’s made easy to report any forms of abuse by anybody and everybody.