Whereas crossing your arms or legs, sideway glances could block effective communication. There are several different forms of communication I use within my job role. Forms of communication may include: Pictorial, Sign, Verbal, Non-verbal, Electronic Written, Formal, Some examples are One to one communication -This is verbal and could be with staff, clients or other professionals. Emails – Generally emails are sent within the organisation or to another company. I will often email staff their newsletters and meeting minutes.
1.2 Explain how effective communication affects all aspects of working in adult social care settings. In my job I need to communicate with people all the times. First there is the service user, also their family and friends, who are likely to be involved in their care. I will also have to communicate with colleagues and with other professionals such as district nurse, doctor, pharmacist. The way in which i Communicate will be different depending on the person with whom I am communicating and the purpose of the communication.
The early year’s practitioner has to put the requirements of the children first, because this will help by keeping the children out of harm and keeping them protected. Respecting the individuality and the rights of the children. Be sensitive with the children and encourage them to meet the standards for their abilities. In the past physical punishment on the children was tolerable as a manner of controlling and punishing, but not anymore. Children are now protected by the Law.
We communicate in all kinds of different ways and communicate differently with different kinds of people in different settings and environments. We can be very formal with business colleagues, interviews, meetings and in situations of a more serious nature, less formal when with friends and colleagues and more intimate when with close friends and family. Communication can be used in lots of different places, the workplace, schools, with families and friends, in social groups, shops, restaurants, and lots of other every day and social situations. Communication can be simply by way of a casual chat or in other cases essential when needing to pass information or even warnings. Good communication can improve a person’s quality of life.
* Give information * Receive information * Give instruction * Receive instruction * Discuss a situation * Make a point or outline concern * Express a need * Negotiate * Develop learning. | | 1.2. Explain how effective communication affects all aspects of own work. | In my view Effective communication is a two –way process. The person communicating has send the right message, but also needs to make sure that it is being correctly received and understood by the other person or people.To communicate effectively you will need to: * Be very clear about what you are trying to say * Ensure that the person you are talking to understands what you are saying to them * Try to consider the other child s or adults points of view * Have a rapport with the child or adult you are communicating withCommunicating effectively is not always easy.
Explain how to adapt communication to meet different communications needs of adults. Being able to communicate is something many of us must to have. Speaking and understanding, reading and writing are skills that most of us use every day. We communicate to express our feelings, thoughts and opinions, to ask questions, and to give information. We do this with lots of people and for many different reasons.
Listening is the most important way in which to establish a respectful, professional relationship. By listening to what a child has to say without interruption, it shows the child that their views and opinions are important as well as being respected. You should also take an active interest in what the child has to say and an interest in the child themselves. For example, what are their hobbies, their interests, their likes and dislikes? When talking to, or listening to children, you should maintain eye contact, concentrate on what the child is saying and physically lower yourself to the child’s level.
Task one: Be able to address the range of communication requirements in own role. 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role. As a senior nursery nurse it is within my role to communicate with many different people, on a daily basis I communicate with the young people, parents and other members of staff. Occasionally I may find that I also need to communicate with professionals about individual children. My method of communication is dependent on who I am communicating with.
For different service users some communication is given to them via non verbal communication by using gestures or flashcards. According to Kruger (2005) ‘non verbal communication means different things to different people and different cultures and therefore is mainly responsible for misunderstandings.’ Service users will communicate back through body language or facial expressions therefore staff must pay attention to ensure full understanding is communicated from the service user. Within my role one of the ways I communicate with the service users of upcoming events and activities is through using notice boards within a communal area with simple text and pictures on it, I also tell each service user when I update this board and ensure they are all aware of where it is located and I will also after a few days of the board being updated speak individually with service users to discuss the board and the events and
“When once the forms of civility are violated, there remains little hope of return to kindness or decency.” This powerful quote from, Samuel Johnson a British author, directly correlates to how I see our world today. Although Americans worry about their behavior towards one another, civility is almost absent in public places such as schools, stores, and restaurants. Children in today’s society are raised differently in terms of behavior, discipline, and morals than in the past. Year’s back, children were brought up to be mannerly, courteous and most importantly respectful. With the media being the main source of entertainment among people of all ages, we are exposed to more brutal violence, sex, and and overall deviant acts.