Their position was lost revenue due to possible fraud and stealing by their own employees. These situations show a lack of compassion between Company Q and the community. The situations also show a lack of trust Company Q’s management has regarding their employees. It is my opinion that you cannot run a successful business if your management team has a lack of trust amongst the employees or not having the support needed from the community. * Part B Three actions that I would recommend for Company Q could take to improve the attitude toward social responsibility would be: In the higher crime rate areas Company Q could invest in a security process that would keep employees and the consumers safe.
The fact the company is throwing food out instead of donating it makes the company appear heartless in the eyes of the public. Although company Q has logical financial reasons for disposing of the food, the public does not see this. The public’s perception is that company Q only cares about profit and not the people of the community. Company Q Needs to seek methods to remedy the public perception that it does not care about the community. One solution could be that company Q can set up a program to closely monitor the surplus of inventory in order to make donations to local food banks.
As a chain of small local grocery stores in a metropolitan area, Company Q has closed two stores with the reason being loss of profit and that they were in a higher crime area. This would be a logical move on behalf of the investors and shareholders if profit is all Company Q is concerned about. Were these stores beneficial to the neighborhoods? Did the store workers get placed at other stores or were they laid off? If the stores were bought out by another company, this could benefit the employees and the customers in the neighborhoods, along with the investors and shareholders.
Company Q’s current mind-set on social responsibility appears to be quite negative, uninformed, and antiquated. It would appear that the company chose to close stores in high risk areas without first investigating how they could provide service to this under-served segment of society while still maintaining a profit margin and ensuring the safety of its employees. The company’s veiled attempt to make quick profits by providing only a small, high margin sampling of the customer requested health-conscious or organic products has likely served only to alienate and diminish their customer base. Lastly, the company’s response to the local food bank’s request for donations appears to a feeble attempt to create a valid reason to avoid the extra work that may have been associated with this endeavor. This response likely had the added effect of offending their employee base by suggesting that their employees would utilize the program to steal from the company.
2) Why isn't MWX selling? (.5 - .75pg) Kathon MWX is not selling because, either customers aren’t aware of the product or customers do not see a need for biocides. MWX is a "maintenance" biocide, meaning it would not work with the initial concentrate, thus it was not going to sell as part of that market. When customers are making initial purchases for their metalworking business they may forget to buy products for extending the life of their fluids. If customers are visiting their local industrial "supermarket" these facilities do not display MWX prominently and the 14 person sales force dedicated to this product are unable to educate large numbers of sales reps and end-users on the benefits of MWX.
It seems though the manager and assistant are not seeing the business as a whole by not working different shift patterns. Food Wastage Mr Pike has taken measures to limit this, by implementing rules that have been disregarding by the staff and has caused bad feeling between staff and management.
Not enough money and too much stress lowers the quality of life that people have, and their standards of living also drop, as they are forced to get by with cheap, low-quality items (Nickels, McHugh & McHugh, 2010). Walmart has changed how the retailer and the manufacturer negotiate prices. The manufacturer used to be the one to tell the retailer, "I can make this for you for this much." But Walmart has become so big, so important, that now they
Nothing worse can hurt a company’s reputation than a headline in the local newspaper that states “Company Q refuses to offer food to the local area food bank, due to employee trust.” The public knows this is not a valid excuse, and could start purchasing their products elsewhere. Working with the local food bank is not only the ethical thing to do, but will also demonstrate their commitment to the general welfare of the public. Company Q could also take this a step further and have a local food drive during the holiday’s and offer discounts to consumers who donate over a certain amount. Pretty soon, word of mouth will spread, and Company Q’s grocery chains will be a major player in the community. Consumers will be more likely to spend their money at Company Q’s grocery store chains over others because they will feel involved as well in the contribution of their
Also, your company was asked for donations of day old products by the food bank. Your management declined and chose to throw the products away. Management worries over lost revenue due to fraud and stealing by employees who might say they were donating food. In doing my evaluation of the given facts, I see areas in your company that could be improved in regards to the attitude toward social responsibility. Economic: maximizing stockholders wealth and value In regards to evaluating your company on their attitude toward economic social responsibility, I have found that your company has made some good moves, although there could be some improvements made in this area.
A society we must respect those individual rights. As a manager at Kudler Fine Foods, I would expect that employees and customers are respected and recognized individually. My focus would not be on what may be most beneficial to society or the grocery industry in general, but on what is most beneficial to my internal and external customers. For example, some managers may believe that it is a waste of resources to offer free food samples. When looking at the bottom line, this practice takes an employee away from working the register or counter as well as increases the costs associated with providing goods for no profit.