The social care worker must do everything they can to keep the service users safe from harm, injury and abuse. This can be achieved by following and adhering to the following: * Work within the definition of your job role. * Keep accurate records and documentation as necessary. * Agreed ways of working of your employer which includes: - Policies and Procedures of your organisation, which are essential pieces of information that will enable the social care worker to work professionally and safely. .
Outcome 1 - Understand the application of person centred care approaches in health and social care 1.1 person centred values must influence all aspects of health and social care work because Person-centered is about providing care and support that is centered or focused on the individual and their needs. We are all individual and just because two people might have the same medical condition, for example, Dementia and learning disabilities, it doesn’t mean that they require the same care and support. Developing a clear understanding about the individuals we are working with. Will help carers understand their needs, their culture, their means of communication, their likes and dislikes, their family and other professionals’ involvement so we can promote and provide person centered care and support. Person-centered values provide a foundation on which we can base and build our practice.
Introduction to duty of care in health, social care or children’s and young people’s settings Understand the implications of duty of care Health and social care organisations have what is called a duty of care towards the people they look after. That means that they must do everything they can to keep the people in their care safe from harm. It is not only the care establishment that needs to prioritise the safety, welfare and interests of the people using its services, but also the care workers of the establishment. My employer also has a duty of care for staff members, to ensure that working conditions are safe, and suitable to deliver the service. I have a duty of care to myself, my colleagues and the person I am caring for or anyone else affected by my actions.
INTRODUCTION TO DUTY OF CARE IN HEALTH, SOCIAL CARE 1.1 As a care worker, you have a legal obligation to adopt a ‘duty of care’ approach towards the people within your service. You are required to work in the best interests of the people using the service which includes maintaining their safety and wellbeing. 1.2 It is important to carry out duties that are in own job description and that you are competent. It is also necessary to regularly update own knowledge and skills in order to uphold and provide the care standards that are in accordance with the codes of practice of the care setting. This includes the use of any available resources such as hoists for the moving of residents and ensuring training is up to date by attending all relevant courses.
You must be accountable for keeping records safe, reporting problems, and for your own decisions. You must also be observant and keep your training and policies up to date. You must follow standard procedures in all care work this includes use of resources and equipment. As your role as a carer you must respect the individuals wishes, maintain confidentiality and recognise signs and symptoms of abuse, we must also make sure that the individual has their right to make their own decisions and respect them, report concerns to line manager. Understand support available for addressing dilemmas that may arise about duty of care.
further training, can improve working practice and as such, improve the standards of care provided. It can also identify areas of good practice that can be shared with others. How standards can be used to help a social care worker reflect on their practice? As social care workers, we all work to a set of standards that determine how we carry out our working practice. These standards are guidelines, policies and procedures that we are expected to follow, that identify the quality of care we are expected to achieve and deliver.
You will find out about these by reading individuals’ care and support plans as well as communicating with them when you are together. It is important that you follow care and support plans and understand and respect what the individuals you work with say they need. Skills for Care provide a Code of Practice setting out your responsibilities. These are some of the responsibilities you will have to individuals you support: Protect their rights and promote their interests Establish and maintain their trust and confidence Promote their independence and protect them as far as possible from danger or harm Respect their rights and ensure their behaviour does not harm themselves or other people In your role, you will also be expected to: Uphold public trust and confidence Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills Your employer may have a set of values for the service you will be providing.
1.2 Different working relationships in a Health and Social Care setting. There are many different types of working relationships in a Health and Social Care setting that all play a vital part in providing and making sure that care for individuals is upheld. These may include the actual person who is in need of support, their family and the person’s friends. The relationship between the carer and the individual needing support would be quite formal but it is important to be warm and friendly as well as polite and respectful. It is important to remain professional but at the same a certain element of empathy will be required.
If I was communicating with a professional I would be communicating in a formal manner mainly By verbal communication backed up by email or letter correspondence. 1.2 Explain how to support effective communication within own job role Within my role I support and communicate by various methods, this will depend on who I am communicating with i.e. service users, Families, care workers, social workers, doctors, pharmacists. It is important when talking to clients and their families that I communicate well, ensuring that all communication is personalised to the client and maintain confidentiality at all times. This level of communication is important to support the building of a positive relationship with their care worker and myself.
Ensuring physical and emotional needs of residents are met and to promote the health and safety of those people I support, are also important in my care worker role. To support nursing care where indicated is important when promoting the health of the individual. My role also involves me assisting with travel and attendance at doctors appointments and recognising health issues and booking appointments. As well as supporting the resident, I also support their family members. As individuals needs can often change, it is my responsibility to ensure all record keeping is kept up to date, also ensuring my training needs are kept up to date, so that I am working at the standards required to meet my role.