Communication is the act of transferring information from one place to another and sharing feelings and emotions. Meggit, Kamen, Bruce and Grenier (2011:2) state that the reasons why people communicate are: to build and maintain relationships (family, parenting, community), to gain and share information, to offer support and encourage relationship, to express needs and feelings and finally to negotiate and liaise with others. Communication is also a way of exchanging information with the relevant people such as health visitor. Communication is more than just swapping knowledge it is about considering the emotion behind the information that has been portrayed. Communication can be done verbally by talking or writing, through letters, emails and leaflets, or by using body language to get your message across to the receiver.
•Communication is crucial for developing positive relationships with children, young people and their families, colleagues and other professionals. •Communication allows ideas to be conveyed clearly and succinctly. •It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message. Explain how communication affects relationships in the work setting Effective communication is a two-way process - sending the right message that is also being correctly received and understood by the other person/s. It is essential that there is good and effective communication taking place within the care setting.
It is important that a level of trust may be obtained from an individual, trust is a foundation of a relationship. This relationship can help an individual communicate their needs, allowing care professionals to taylor their care to the individuals preferences. Outcome 2 There are many ways to find an understanding of an individuals needs. In a care setting an assessment of the individual would have taken place. This information is relayed to carers, allowing an understanding of the situation.
SHC 31- Promote communication in health and social care or children’s and young people’s settings Introduction Why and how people communicate Before you can look at promoting communication it is important to understand what communication is and how and why people communicate. Communication is the gaining and sharing of information and is used to build relationships. The information transferred can be factual such as procedures, safety information and upcoming events, or the exchange of thoughts, messages, feelings or observations within a childcare setting. The way the information is transferred can be by speech, signals or writing, the chosen method must be clearly understood. We all use a variety of communication techniques to both understand and be understood, examples of these are, • Memo, • fax, • e-mail, • voice mail, • letter, • notice board, • reports, • Phone call, • face to face, • Team meetings, • consulting, • group problem solving, • Makaton or British Sign Language • pictures, • photo, • audio or visual recordings.
unit 1; unit code 1.1 The different reasons for why people communicate are to share information or views on different subjects and to ask questions. To build relationships, also be able to express concerns or feelings to that person or just to socialise with them. 1.2 Communicating in the work setting enables people to build trust with that person. This helps to get an understanding of different people’s requirements. Communication is there to prevent misunderstanding or conflict.
CU1530 Promote Communication in Health, Social Care Or Children’s and Young People’s Settings 1.1 Identify the different reasons why people need to communicate * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences * People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. * Communication is an essential tool a carer can use to meet the needs of adults. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognized and reported.
What we say, how we say it and our body language communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods. People communicate because they have information or ideas they may want to share with another person. It is important to remember that communication involves gestures, eye contact, writing, as well as speaking. 1.2 Explain how communication affects relationships in the work setting. Communication affects relationships in many ways in the work setting.
UNIT 1 Introduction in comunication 1 Undestand why communication is important in the work setting 1.1Identify the different reasons people communicate People communicate for specific reasons,in orderto express emotion( fear,anger,pain,joy,loss).People live and communicate whitin a range of different groups and communities _families,neighbourhoods,workplaces,schools,comercial settings,users of profesional services,Communication can be –formal or informal. The nature of communication is very different,dependent ofthe circumstances,some communication are personal and very intimate(usualy with people to we are very close) ,other communication are for anaudience and are aimed at groups of people. 1.2Explain haw effective communication affects all aspects of the learners work In our job we need to communicate with people all the time. First with the person we are supporting and then with the family and frends. We will also communicate with coleagoes and with other professionals.The way you communicatewill bedifferent depending on the person with you are communicating and the purpose of communication.
Understand why effective communication is important in the work setting 051.1.1 Identify the different reasons people communicate. Communication is needed to build relationships and communicating so we can build a new relationship even by just saying hi. There are a variety of reasons why people communicate in work settings. We need to maintain, this communication as this will help gain a relationship by doing this we can also gain and share information with families, other professionals, children and workers with this information we gain and share will help us in the way we work. Sometimes communicating can be about gaining reassurance and acknowledgement we may praise them, give them physical reassurance or acknowledgement by eye contact or taking an interest in what they are doing.
Promote Communication In Health, Social Care Or Children’s And Young People Settings * Understanding why effective communication is important in the work setting: People communicate 1.1. Identify the different reasons why people communicate. The reasons for People communicating are: • to express needs and wishes • to share ideas and information • to reassure • to express feelings and/or concerns • to build relationships and socialise • to ask questions • to share experiences General Objectives of Communication Why do we communicate at all? In general terms they are as follows: 1. We communicate to persuade: It means that we want someone to do something and this desire of ours is communicated.