Effective communication brings respect between boss and employees, confirmation of where everyone stands and a sense of belonging and trust. Communication between a service user and employee in the setting of a care home is very important, as communication is essential to building relationship and helps to develop an understanding of the user’s needs and wants. Effective communication is also important as it helps us as a person to develop our skills and our knowledge. Ineffective communication can lead to Bad relationships and important information being misinterpreted and mistakes being made. For example a service user goes to hospital and a member of staff
Just like the employees at Air Devils Inc needed interventions implemented to help with stress reduction, interventions are vital for organizations. The employees at Air Devils Inc can definitely benefit from training in effective conflict resolution techniques because the simulation outlined the way employees were struggling with effectively interacting with one another. They can also benefit from interventions that can help to modify the team structure. Implementing flexible work schedules can also decrease stress in the workplace and contribute to improving organizational performance. To help employees handle the conflict and stress of the work schedule many organizations have adopted guidelines that allow alternate shifts and schedules (Jex & Britt, 2008).
1.1 Identify causes of conflict at work (12) According to a study by Bell and Hart in 2000 and 2002, there are 8 causes of conflict. Conflicting resources, conflicting styles, expectations, goals, pressures and roles, different personal values, and unpredictable policies. Poor management can cause conflict in the workplace. If the team don’t know the boundaries and goals, or if they are unclear of what job they are supposed to be doing, they will start to clash. I think this was the case in my workplace, due to naivety and lack of confidence.
Leadership Self Reflection Della Wadlington MGT545X Leadership and Team Development April 28, 2013 Introduction Personality profiles ARE effective in understanding people. Understanding personality types is also essential in an organization because it can be a determining factor when it comes to the placement of the employees as well as with the hiring of employees for a better workforce and with employee interaction and the team activities. Becoming familiar with personality types such as employee attributes, strengths, weaknesses, and work habits can assist in the placement of employees to allow for better production in the workplace. Acknowledging the diversity and differences among people whether employees or potential employees creates better placement and assists in job pairing especially in the team environment. Using this tactic allows management to get the most out of each employee for a better workforce.
Understanding How to Motivate to Improve Performance Motivation is an extremely important factor within a workplace. Motivation levels amongst staff can have a significant impact on an business and can be key to a business being a success or a failure. "Motivation is the art of getting people to do what you want them to do because they want to do it." Dwight D. Eisenhower In simple terms motivation is what causes us to act. Motivation is the process which begins, guides and sustains goal-orientated behaviours.
Communication does not only mean a manager talking to his or her employees, but also listening to their concerns and problems. For a manager, it is important to ensure their understanding of company objectives and their individual job roles, but it is equally important to show them the importance of their feedback to the achievement of targets and standards (www.careers-help.co.uk). Communication in the workplace is vital because effective motivation can’t take place without it. A manager needs to communicate with their staff on a regular basis, conduct weekly team meetings, discuss issues, and deal with grievances to remove communication hurdles. Effective communication allows employees to offer feedback and to provide creative ideas to help enhance and change business practices, policies, and procedures.
AC 1.1 Communication is important at work for many reasons. Your team must be able to interact with each, this will help the work or job get done. As quickly and effectively as possible. Also this helps morale within the team, and helps more free following communication to continue. For work to take place the manager or leader must be able to communicate to the tem what she requires.
Organizations are confronting with this issue, trying to find solutions about it while considering the possible consequences that workplace relationships involve and also pay attention not to breach human rights. On the other hand, an office romance might also have some positive effects over employees. It might increase people's desire to work, stimulate their creativity which could be beneficial for the business as a whole. Workplace romance is defined as an intimate relationship between two individuals who are working together, in the same work location, or the same company. The most common idea about this type of relationship is that it is too risky, unnecessary and can lead mainly to pain and stressful
Explain how communication affects relationships in the work setting Communication in the workplace is an important part of my role. It builds good relationships with my colleagues, and my service users. If communication techniques that you use are ineffective, this could lead to problems with the relationships within your workplace. If there is ineffective communication between colleagues and service users this could affect the quality of care being delivered and could result in harm. It is important you show respect when communicating with others.
EFFECT ON WORK RELATIONSHIPS The workplace is a system of relationships. Relationships have many different aspects; here are several examples: • Trust • Teamwork • Quality • Morale • Self-esteem • Loyalty • Respect for boss When conflicts are handled well, there’s a positive effect on work relationships. When they are not, these factors can deteriorate. Productivity and the free expression of ideas are also impacted. FACTORS THAT AFFECT HOW PEOPLE MANAGE CONFLICT The skills involved in managing conflict are