Elevating Performance through Motivation, Ethics, and Conflict Management Essay

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Abstract A successful organization has an inherent responsibility to elevate employee performance to achieve desired results. Motivational principles, ethics programs, and conflict management policies exist within organizations to draw upon to realize these goals and objectives. In this paper, the authors will demonstrate how Wal-Mart applies motivational principles to the areas of growth, achievement, and equity/satisfaction. Wal-Mart’s ethics program will be discussed, specifically the code of ethics, training, monitoring and enforcement of the program. In addition, this paper will address how Wal-Mart handles indirect and direct conflict. The paper will define high performance organization and analyze each of the above principles and programs to establish the importance of each in achieving organizational success. Elevating Performance through Motivation, Ethics, and Conflict Management Wal-Mart is a multi-billion dollar organization whose success can be contributed in part to the importance of recognized employee motivational techniques. Among some of these techniques, Wal-Mart encourages advancement from within the organization, which promotes self-motivation. Wal-Mart also offers its employees a benefit compensation package in which it can be wholly an organizational contribution or the employee can add their own funds. Wal-Mart understands and acknowledges the importance of a code of ethics program. Their ethics program has three main points: respect for the individual, service to customers, and striving for excellence. (Wal-Mart Statement of Ethics, 2008). Wal-Mart, as an organization, practices direct conflict management on a daily basis. However, there are instances when the personalities involved may not allow for direct conflict resolution, so Wal-Mart has monthly meetings for indirect conflict resolutions.

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