Effective Intrapersonal and Interpersonal Communication in the Workplace

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Effective Intrapersonal and Interpersonal Communication in the Workplace This paper will discuss the importance of intrapersonal communication to enable effective interpersonal communication and ultimately communication competence between employees within the workplace. I will provide strategies to develop intrapersonal skills and interpersonal skills so that professionals may communicate with purpose, clarity and professionalism in the workplace. I work in Youth Detention with young people who have been ordered by the courts to be detained in a youth correctional facility. Operating within the organisation is a number of stakeholders targeted towards the management, rehabilitation and reintegration of young people back into the community. This is a high stress, emotionally demanding, mentally challenging and often physically violent job, attracting a diverse range of employees. Employees are often emotionally invested both on a personal and professional level and at times the separation between personal and professional capacities often becomes blurred. Often the intra-self becomes exposed and proves to be a barrier to interpersonal communication. The key to communication management in our organisation is an understanding of the intrapersonal component of communication, to enable harmonious interpersonal communications. Within the detention system there are a variety of stakeholders; young people of various cultural backgrounds, various government departments, a range of multi-disciplinary teams, youth workers and security staff. The cohesive element between these stakeholders is effective interpersonal skills. Communication between stakeholders becomes central to the fluidity and effectiveness of workplace operations. Communication management ‘applies essentially to the way adults relate to each other’ (Kaye, 2013, p. 10). The Adult
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