Effective communication and interpersonal interaction between individuals is important in all situations in society, such as in health and social care settings such as hospitals, nurseries and care homes. Both theories of communication can be taken across into health and social care settings to help communication and interpersonal interaction between health and social care professionals and service users be as effective and as possible. The first theory I will be talking about is the communication cycle which i discussed in P2. The communication cycle is a type of code that requires you figuring out what the other person is trying to say and what their behaviour means. This theory would allow service users and health care professionals to communicate more easily and effectively.
Assignment 305 – Task c Case to Study 1 CI- Describe the different factors that might affect an individual’s ability to express their view. Factors such as one's self esteem, location, stress, if they have a speech impediment, understanding of the topic and possibly nerves would all affect your ability to express their view. CII- Explain different ways of gaining consent to activities or actions. We got 2 forms to get consent to activities or actions. Verbally and Writing Verbally - explaining what you asking for consent to and why, e.g.
If it is a verbal conversation you should both look for body language and encourage the receiver of the message to ask questions. If the sender of a message notices a gazed or frightened look on his audience then he needs to restate his
At the individual level it is recognizing and reflecting on an issue that restricts one’s abilities and experiences, then taking action to change the issue for themselves and others affected (Chinn & Kramer, 2011). The key objective of praxis is through reflection to incorporate theory, practice and art to aid in the recognition and valuing of diverse types of knowledge (Kilpatrick, 2008). Praxis plays an integral role for the APN and there should be a solid foundation of understanding. There are several benefits for APN’s use of nursing praxis; it influences the relationship the practitioner develops with patients, their families and colleagues. Moreover, it provides the opportunity for change, personal nursing theory and knowledge development through self-reflection.
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
1 Identify the different reasons why people communicate Communication is the way people reach out to each other and is an essential part of establishing, building and maintaining relationships. It is a basic requirement for working in the care sector in order to communicate well with service users, family, friends, managers, supervisors and health care professionals to create a good working environment. We communicate with each other in order to be able express our thoughts, ideas, feelings, needs, wishes, likes/dislikes, gather, share, and receive information and to get to know one another. Good communication is an essential part of supporting individuals in care and effective communication involves listening to the individual and to demonstrate that you are listening by giving them your full attention. We can communicate via many different methods, speech, touch, facial expressions, gestures, body language/movements, muscle tension, proximity and personal space, face to face position, sign language, written words and by the use of electronic communication and by being aware of our own body language.
In other words, how does the presentation of the message communicate deeper/abstract meanings (our values/norms) in addition to the simpler meaning (what is being sold)? The Receiver • Who is the targeted audience? What individuals/group of individuals is/are intended to receive the message? • Is the media having the desired affect on the targeted audience? Are the logical/emotional/ethical appeals working?
This is because the service users need to be able to communicate well with the carers. Interpersonal communication skills are oral, written and nonverbal methods. However interpersonal communication is usually face-to-face communication which could involve different numbers of participants which could even be in a small space like a consulting room where the service users and family members may have to go to discuss issues with staff in the residential and nursing
Nonverbal communication can be used alone or alongside verbal communication. Either way, your nonverbal communication can affect the messages you send your relationships and your cultural interactions and help you negotiate through conversations. Nonverbal communication can add valuable information to the verbal messages that you are sending. According to Stella Ting-Toomey, writing in "Communicating Across Cultures," nonverbal signals can be used to complement, emphasize, substitute, and even contradict what you are saying through your verbal communication. Nonverbal signals can place the verbal message in a context that provides a basis for how the message should be interpreted.
So it can be concluded that nonverbal communication plays and important role in a persons recovery. Nonverbal communication is the process of sending messages from another person. These messages can be conveyed through gestures, engagement, posture, and even clothing. Nonverbal communication can convey a very different message