Effective Communication and Interpersonal Interaction in Health and Social Care

2067 Words9 Pages
The Importance of communication and interpersonal interaction in a health and social care environment. Interpersonal interaction and effective communication is the core of any social care setting. Whatever field is chosen within the profession, things will typically revolve around the communication between the professional, their patients, teams, colleges, the children they work with and so on. Effective communication is the key part of anyone stepping into a health and social care setting. It is very important as it allows the health care worker to perform their role effectively, allowing them to work with colleagues and also develop supportive ties with the users of the service who come from different types of backgrounds, cultures and religion. It can help someone to understand what another person is saying. It also means that they can express their own needs and concerns. When someone is seriously ill, there will be many things that need to be discussed. Some of these discussions may be difficult and emotional. Communication is important and can be positive if handled well. It can also be hurtful, depending on how it is used and the words that are used. Communication needs to be adjusted to best fit certain situations; health and social care workers must know exactly how to do this. There are many contexts of communications that are required in different situations. In a health and social care setting, one to one communication is very important. This simply means two people have a conversation without any other person joining in. This would be used in many health care settings such as doctor consultations, child and social worker meetings. Often times, these conversations will be about personal things such as illness or a difficult home life, but it could also be something as simple as a doctor talking to a college. Or nurse about a proscription.
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