People want to get views, wishes and information across to others for all kinds of reasons. Sometimes this can be essential or even life saving in the case of giving someone a warning if they are in danger. It can be vital to make a persons quality of life better if they are communicating that they are in pain or it can be to make emotional contact with others to express feelings. 1.2 Effective communication affects all aspects of working in adult social care settings. This can be anything from communicating with residents and finding out their wishes or needs to talking to doctors, social services and other outside support.
Verbal – using spoken or written words 2. Non-verbal – using body language such as gestures, eye contact and touch. We also communicate for lots of other reasons, one of the main forms of communication is to interact – relate to another person. Working in health and social care setting people need to develop effective communication skills in order to make and maintain good relationships as there a lot of communication. So many different kinds of conversations occur in various forms, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners.
Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
Effective communication and interpersonal interaction in health and social care Communication is an important role in health and social care settings, it allows room for positive relationships and the sharing of information to be done correctly and privately. Communication can be verbal or non-verbal, in this assignment I’m going to identify a range of contexts where communication is essential. One to one communication is two people commuting, this can be formal, informal, by email, etc. For example a care worker must be formal to a patient, but when they get to know them very well, it can turn into informal communication. One to one communication is only effective when listening skills, questioning skills and information-giving skills are present.
Messages can be sent to people through gestures; Facial expressions; Hand gestures; Body language. Messages can also be sent through sign language, Braille, text messaging, written communication etc. When working in a Health and Social caring environment, it is highly important to communicate effectively so you and your patient have a good understanding of what is being said to each other and also, so you can build a strong relationship with your client/ patient. Sometimes it may not be just the patient you have to communicate with, you may also have
Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care. The two contents, or types of circumstances, in which communication and interaction occur are one to one group contexts One to one communication occurs when one person speak with or writes to another individual. This happens when someone who is living in a care home might want to meet and talk to a care professional because they might have health worries or personal concerns. For example one to one communication also occurs when care professionals meet with and talk to each other or with the partners, relatives or friends of people receiving care. Communication in one to one situation is most effective when both parties are relaxed
The environment can contain a high level of stress and it is important for those who are working there to remain calm and be aware of their surroundings (36). It is important that all health professionals in this environment can effectively communicate with families and other providers as needed. They also need to be adequately prepared and trained for medical emergencies. Providers should also have the proper credentials and training such as BLS, ACLS, etc. This is one department where teamwork is essential and a lack of leadership amongst co-workers can lead to ineffective care (36).
They are different forms of communication available for example one to one, group, formal, informal, verbal, oral and so on. Communication between care providers and care users Health care professionals can communicate with service users frequently in a variety of ways. These could could be formal or informal. If communication is not understood by the the service user it can make them feel as though their concerns are not being treated properly and that they are not receiving the quality of treatment they would like. Therefore it is absolutely essential that the the communication between care providers and receivers is of good quality.
Effective communication is more than just talking; it includes gestures, body languages, facial expressions, body postures, formal, informal etc. Effective communication in a health and social care environment plays a big role, in that, without effective communication skills, service users, employees, employers or even teachers and students of a health and social care environment would find it difficult to communicate with whomever they wanted to communicate with. It would be impossible to work without communication skills in a health and social care environment in that, we have many reasons to communicate in a health and social care environment and it is essential for communication to take place without misunderstanding or even been misunderstood. It might be that the individual’s that we work with, may barriers to effective communication e.g. language barriers, a person with speech difficulties who may have suffered as stroke etc.
Developing Effective Communication in Health & Social Care Effective communication is defined as verbal speech or other methods of relaying information that get a point across. An example of effective communication is when you talk in clear and simple terms. Interpersonal skills are the techniques people use in order to communicate and maintain effective relationships. Interaction is an exchange of communication. These 3 keywords are very important in health and social care settings for example in care homes there are care workers, staff, patients etc who have to communicate with each other to get information across to each other and have a good understanding between each other in order to perform a variety of tasks.