Understanding effective communication and the interpersonal relation skills begins with knowing the contexts of communication, forms of communication, interpersonal interactions, communication and language needs which includes preferences (Mcsherry, 2012, pg 24). These relations constitute the LO1 framework. All health care and social workers need to have effective communication skills in order to work effectively with diverse range of people within the healthcare services (Feldman, 2008 pg
Cultural competence is obtaining cultural information and then applying that knowledge. This cultural awareness allows you to see the entire picture and improves the quality of care and health outcomes. Adapting to different cultural beliefs and practices requires flexibility and a respect for others view points. Cultural competence means to really listen to the patient, to find out and learn about the patient’s beliefs of health and illness (Salisbury, 2006). To provide culturally appropriate care we need to know and to understand culturally influenced health behaviors.
P1 Explain the role of effective communication and interpersonal interaction in health and social care context Effective communication is a conversation where no one gets confused by the other persons meaning. The first thing you need to do to ensure effective communication is to use key words. The second thing is to ask clarifying question that try to find out the other persons true meaning. An effective communication can also mean a conversation in which two people both enjoy the conversation and learn something. Effective communication in the health and social care sitting is very important as it allows the health care workers, perform their rules effectively allowing them to work alongside their colleagues whilst developing supportive friends with the users of the service who come from different types of background ect.... People with communication disability are at risk of not being able to communicate effectively with their health care professionals and this could have an impact on their health.¬¬¬¬¬¬¬¬¬ Contexts of communication in health and use and social care In health and social care professionals have to develop effective communication skills in order to work with the diverse range of people who work in the social care.
UNIT LMC E1 – LEAD AND MANAGE EFFECTIVE COMMUNICATION TO PROMOTE POSITIVE OUTCOMES FOR PEOPLE WITHIN CARE SERVICES Some job advertisements ask for people who can ‘communicate on all levels’, meaning that the person should have the skills and inclination to be able to communicate well with a wide range of people, this should certainly be the case for any of the staff working with Ashley Care LLP. Vague though the phrase is, it does at least convey something of the complexity of the task and hint at the variety of communication styles and methods which individuals might need to employ. Being able to communicate is essential if we are to make our needs and preferences known to others. Poor health or impairment can make communication much more difficult and this can be one of the reasons why the needs of the people we support may be overlooked and wy misunderstandings arise. How we communicate As a manager, I pay a lot of attention to the precise words that I use, it is important to use words which treat individuals with respect.
Unit 1- Developing Effective Communication in health and Social Care P1: Explain the role of effective communication and interpersonal interaction in a health and social care context. Effective communication is a key interpersonal skill and by learning how we can improve our communication, has many benefits. Communication is a 2 way process so improving communication involve both things how you send and receive messages. Effective communication helps us to understand a situation better, it enables us to resolve differences, respect and build trust, and create environments where creative ideas, affection and problem solving can grow more. It is also about understanding the emotion behind the information.
| L2. Understand how variousfactors influence thecommunication process inhealth and social care | 2.1 Explain how communication process is influenced by values and cultural factors in health and social care settings. | | 2.2 Explain how legislation, charters and codes of practice impact on the communication process in health and social care settings. | | 2.3 Analyse the effectiveness of organisational systems and policies in promoting good practice in communication health and social care settings. | | 2.4 Suggest ways of improving the communication process in a health and social care setting | L3.
Courtney MacKay Sobia haque Unit 1 communication Task 1 Body language is a role of effective communication in a health and social care setting, body language is effective communication because you can tell if the other individual reacts to the conversation and shows emotions without expressing how you feel through speech, body language is able to show how comfortable you are around that individual or how you are feeling by certain facial expressions. Example of body language in a health and social care setting is a consultant giving a service user important information on his/her health and the consultant is giving full eye contact, open body language and using hand gestures to point to relevant information
Effective communication is important to get information from patient or staffs. Actually experience, skill, condition of the patient, health care environment, and the system of communication plays an important role for the treatment of the patient. Communication skills are crucial in the health care setting. Usually right after we visit the patient for the first time, we can figure out his or her mood and general health condition. According to that we can investigate the problem and take action to resolve it.
You may have to adapt communication to different groups * Hearing and visual impairment * Diversity * Cultural and social makeup’s * Ethnic backgrounds * Disability * Levels of learning development It is important to assess the different communications need for different people. For example * Colleagues – Communicating with colleagues is very important. Having a good relationship with your colleagues is due to good communications skills. Communication is best achieved through simple planning and control. You need to be able to share thoughts and ideas to help each other to increase the potential of your workplace.
People communicate for different reasons such as, to gain understanding and knowledge, to learn, to survive, to socialise with others, to give opinions, to show emotions, to work together as a team, to understand etcetera. Effective Communication In order to be effective when communicating individuals need to be approachable, this means positive body language. Individuals also need to be more confident and clear when communicating otherwise it is easy for miscommunication to occur. Communication is also effective because without it individuals can become isolated and wouldn’t be able to make friends and build relationships. Communication Cycle According to Nolan (1999: 162), ‘communication is not just about giving information to people, as during the conversation individuals go round in a ‘cycle’’.