These terms also include people who are not totally deaf or totally blind. It is important to remember that not everyone will communicate in the same way and that some of these techniques will require training and practice. It is important to consider these factors when talking to someone with a dual sensory loss; Face the person, Use a well-lit area Avoid places with background noise, Use a firm, clear voice, Use plain straightforward language, Avoid changing subjects suddenly, Speak slightly more slowly than
Written - Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. Letters, personal journals, e-mails, reports, care plans are some forms of written communication. Non-verbal - Your gestures, eye contact and movement, and the way you stand and sit all convey a message to the person you are communicating with. Use gestures appropriately, or leave your hands at your sides. Don't fidget, which is distracting, and avoid crossing your arms, which sends off the appearance of being angry or closed off.
An effective way of including an individual is to not upset them or make them feel unwelcome by following stereotypes or assuming something about an individual based on their social identity. Taking time to respond to everyone individually, and show them that you recognise them as an individual, including them into the group rather than having the group addressed to as a whole. That stands for lots of things, such as treating people fairly may not mean treating them in the same way, giving out ice cream to everyone is not treating the members of the group that may be diabetic fairly, and as a result is not including them. 2.3 describe ways in which discrimination may be challenged in adult social care settings. Within a residential home it is important to know that you have a duty of care to challenge and remove discrimination in any form.
Good communication and understanding of your s/u and offering appropriate feedback, they may have a hearing problem and may not get the whole conversation, making sure that there is not any other noise going on in the back ground so that you are clearly understood by either body language, attitude and signs. You can get help with translation services, advocacy service for s/u who are unable to speak for
Be accurate and specific when giving instructions. * Hearing Loss When meeting a person with a hearing problem always make sure you are facing them and that they can see you clearly. Do not turn your head away when speaking or cover your mouth. Say there name when starting a conversation and speak clearly, slowly and naturally, do not exaggerate your words or shout. If the person is hearing impaired be aware of back ground noise as it can be difficult for them to make out what you are saying.
By ensuring that I am on same level by sitting down, and by speaking slowly, clearly and calmly, I can ensure that the individual is comfortable and happy to talk to me. If they speak a different language or use sign language, I can organise a translator (not an interpreter – exact translation required NOT an interpretation of what the client has said) or a signer. An individual may also decide to use a form of communication that is not based on a formal language system due to maybe a lack of trust in a new carer, or they may have a speech impediment or education issue, so in these cases, using pictures on a computer screen of items being discussed like food; furniture; clothing or pets etc.
However, when using this tool you have to be careful as some people may feel frightened and may pull back, if this happens then the person should respect that the other person feels uncomfortable with this. Lastly, you can always use speech. However, when speaking, you should speak clearly and as short, simple question. Always use a quiet and calm tone, if the person does not understand, then you can reinforce with visual communication, however do not keep repeating again and again as the person may get frustrated with the fact they cannot answer the question. Aii Identify five different reasons why people communicate.
If the discussion starts in a public place, and confidential information is likely to be discussed, move it to a private place as soon as possible. Same tact and diplomacy skills will be needed. In some circumstances it would be advisable to have another suitable person present as a witness to what is being said by both parties. An immediate supervisor would be ideal, as they could deal with any issues immediately. Before you stat any detail discussion, inform the adult that you will have to share the information with you supervisor (if they are not present).
Give young people space; use the correct supervision level, do not assume they always want an adult listening in. Treat them like adults; do not patronise or talk down to young people. Empower them to express their opinions freely. Use communication to increase their vocabulary. Discuss issues as you would with another adult.
The factors that affect communication are: -posture: Folded arms can look defensive and discourage comunication.Friends and family often mirror the others person posture during conversation witch might feel patronising or thrightening. Is thought to increase a sense of familiarity. Standing over a person seating might feel patronising or thrightening. Touch: A light touch on the person you s arm can communicate caring and understanding ,but sometimes touch can feel intrusive,even thrightening.Touch is a safe-guard issue and you must never impose yourself physically on a vulnerable