Developing Management Skills, 8e (Whetten/Cameron)
Chapter 9 Building Effective Teams and Teamwork
1) From the metaphor comparing Canadian geese to work teams, we learn that effective teams do not always have the same leader.
2) The use of work teams has remained at consistent levels for approximately 30 years.
3) Employee involvement in teams has had a positive impact on productivity, quality, and morale.
4) What you learn in the textbook about teams and teamwork is applicable only to employing organizations. It is not applicable to classroom activities or sports.
5) To reach the fourth stage of the four stages of team development labeled by Tuckman, a team must progress through the first three stages of development.
6) The task of the team in the forming stage is to clarify direction.
7) One of the crucial responsibilities of a team leader in the norming stage of team development is to help team members establish expectations.
8) Relationships should be formed during the forming stage of team building.
9) Once the team has developed a comfortable climate, the next stage is the performing stage.
10) You are involved with a team where members encourage relationship-building roles and team members take responsibility for providing feedback regarding performance. Your team is in the norming stage.
11) Groupthink is the ability of a team to bring people together thus increasing the amount of expertise available to solve a problem.
12) As a leader of a team, skills on how to manage conflict would be extremely useful in the storming stage of team development.
13) One of the behaviors typically exhibited by team members in the storming stage is unconditional commitment to the team.
14) Your manager remarks to you, "Once the team reaches the performing stage, there are no issues to resolve, no questions to answer."
15) A key objective in the