E-Commerce Case Study- Walmart

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Question 1- Compare walmart.com with amazon.com. What features do the sites have in common? Which are unique to Wal-Mart? To Amazon.com? At first look, Walmart.com seems to look more “together” than Amazon.com. Amazon seems to have just a cluster of products for sale on the main page. It’s a bit overwhelming. Walmart has all of the departments listed down the left side and seems like it would be easier to search and browse. Both do have the search bar at the top, along with similar links for customers such as “value of the day and my account.” Walmart has a Local Ad and Store Finder. Walmart also offers free delivery to the store for most items. Amazon not having actual “retail stores” does not have this information on their website. Amazon does have a “Prime Customer” program which offers you a flat yearly fee for 2-day shipping on all of their products. Walmart does not have any programs such as this. Question 2 – Will Walmart become the dominant e-tailer in the world, replacing amazon.com, or will amazon.com dominate Walmart online? What factors would contribute to Walmart’s success in the online marketplace? What factors would detract from its ability to dominate online sales the way it has been able to the way it has been able to dominate physical retail sales in many markets. Amazon will continue to dominate Walmart online. Walmart would need to continue to expand the products it sells and possibly have a “marketplace” type function to surpass Amazon. Amazon has a marketplace where people are able to sell new and used products all over the world. Customers are able to compare prices and have more of a variety of products. Question 3 – Check the shopping ads offered at walmart.com. Compare them with those at amazon.com. Amazon does not have a local store ad. They do have many sponsored ads and they also advertise daily specials and most popular items at

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