Video Case Assignment #2 Questions Questions: 1. a. Some advantages of an online survey of a cross section of Internet households are lower costs, instant results, instant updates, and better responses. The disadvantages are that not all households have Internet access, if the survey is sent via email, it may be considered junk mail. Also, some people just fill out the surveys to get the promotional offer and will just fill out anything. The disadvantages in not being able to reach as many individuals due to lack of internet or lack of email accessibility, provides major negative impacts for research.
Out of the total revenue, $10 billion comes from the healthy food section. To maintain the balance between the demands of shareholders and other interest groups, the company is hiring more health officials, so that they can do more research and improve their products. 2- How effective do you think Pepsi Co. has been in responding to stakeholders concerns about nutrition and sustainability? As I said before, you can't expect Pepsi Co. proving a purely healthy food items. It has faced many criticism, for it's unhealthy ingredients.
Abstract In this paper you will see how the changes in technology help Kudler Fine Foods become a better organization and all opportunities to come to play within the company. Its shows how they developed a website for customers use and also how they created a system where they can take their inventory that is shelved, stored and that was sold better then keeping up with it on paper. You will see information about the generic strategies and an overview of that they are about. You will also see that out of the generic strategies that Kudler uses the differentiation strategy to show that they focus on their customers more and how they organizations structure is formed to push their product to customers. You will also see the things that
While it can be expensive for my Broadway Café to eliminate any single point of failure in my IT infrastructure, having this in play can possibly be the only way I know for sure that a hardware failure will not interrupt my service or cause data loss. Backing up my data regularly can help me to eliminate any interruptions in case of IT infrastructure failures. Then of course there is human error. While this is among some of the hardest mistakes to prevent and correct, ensuring my data is regularly backed up allows me to restore it to an error-free state. As much as we wish we were, people are not perfect and can easily overlook an important step in a process and accidentally delete data or enter the wrong data.
Her primary physician ordered Rocephin, 1gram, IM, daily for ten days. The medication was injected and the first dose was smooth and effective. When the medication was delivered on the second day, the patient refused medication. Assignee and staff nurses tried to educate the patient about medication and disease but patient’s autonomy and right of self-determination protected her for right to refuse the medication. Then, her Doctor, and her power of attorney were contacted due to the refusal of medication.
You may not be able to offer or afford the low prices that the corporate chain store can charge or offer. By providing excellent customer service you can offset the effect of higher prices by offering a better customer service experience . to manage the higher prices they can satisfy the customers with marketing strategic techniques by spending money on advertising to get your products and service to be heard, do it gives a pleasure view of the quality of products, so this make the organisation feel very proud of offering sensational customer service. How does effective customer service benefit the employees Creating a successful working environment can enhance the importance of leading improvised employees and their morals of giving customer satisfaction and they are eager to help and put irate customers ease and improve their shopping experience. So therefore, it can overwhelmingly lead to a pleasant working environment which makes employees feel satisfied and good at what they do.
It is often difficult for small chain companies to compete with larger chains, the small businesses often cannot compete with the larger chains prices or sales promotions. In order to be successful, a business needs to have a loyal following of customers in the community, to create that they need to understand their customers, learn what their current product needs are and what their future product needs will be. Customer retention is an important facet of a small business, there will always be somewhere bigger and better the customers can go but if there is a place that is loyal to them, they will in turn be loyal customers. PART A Company Q has shown almost no social responsibility in the community. They have not demonstrated to the community they are reliable by staying in the community and improving their
Kudler’s means of differentiating itself from the competition is its ability to provide the best products and the best customer service. The fact that Kudler’s prices are obviously at a premium compared to those of a standard market means that they must earn the mark up built into product costs. Kudler’s owner, Kathy Kudler, enjoys her time spent on the sales floor serving customers more than any other aspect of her job. Another means of providing value to the customer is that of education. By explaining the nutritional values of organic foods and offering samples of exotic products, the consumer benefits from learning the value of organics and the newfound willingness to try foods that were previously unknown to them.
Like some cancer patients in states where it’s allowed, Mykayla She uses cannabis as part of her treatment and is seven-years old. Her mother, a long time advocate for medical use of the illegal drug, has been giving her a gram of oral cannabis oil every day. Despite the fact that medical marijuana is legal in Oregon, where she lives, the idea of giving it to a child still gives pause to many adults who associate the drug with recreational use that breaks the law. As reported by ABC News, Mykayla was diagnosed with acute lymphoblastic leukemia in July. Against her doctor’s wishes, her mother, Erin Purchase, began giving her lime-flavored capsules filled with cannabis oil after she had a poor response to her initial chemotherapy treatment.
Customers Expect Good Service • Customers demand to be treated like their money matters. Having a policy is a pre-requisite to business. Just providing a body in a store to answer questions or having enough staff in a call center to answer calls quickly will go unnoticed. A customer service policy is a way to design a standard to go beyond expectations. Ron Zemke and John A.