Outcome 1 – Understand how to make telephone calls 1.1 Describe the different features of telephone systems and how to use them. Telephones have multi functions so different purposes. A hold button is which puts someone on hold, caller waiting lets people know that someone is waiting. Caller id shows the number of the contact calling and if known it will show their name and details. Call forwarding allows calls to be directed to different offices and people for different reason, if no one answers or it’s a different department which is needed.
This type of modem technology uses the voice network technology. When the receiving end handles a fax connection it listens for a digital connection that has been converted from an analog signal using a voice network. Pagers – Pagers (also known as beepers), were primarily used over data networks by sending numerical short messages similar to the SMS service. Since the introduction of data pagers, voice pagers have also emerged. These types of pagers use a voice network to transmit a short audio message that the user can then retrieve.
For this reason, it is best to make sure each call received is handled with excellence. I am going to share a few key ideas to remember when it comes to phone etiquette: 1. Answering the phone call: When answering the telephone at work, it is important to use a professional greeting. Don't act like customers have to call you. Thank them for calling.
Data application. Fax Machines a device that scans and processes the contents (text or images) as a single fixed graphic image converting it into a bitmap, and then transmitting it through the telephone system. The fax machine reconverts the coded images, printing a paper copy. Before digital technology became widespread, the scanned data was transmitted as analogue. Pagers is wireless telecommunications devices that receives and displays numeric or text messages, or announces voice messages.
Remote access will be limited in certain areas, while at least Applications will be approved for access (Shared application data is an important part of Richman’s network). Systems and system settings will not be accessible from remote, out of network connections, to protect from outside alterations of systems or system settings, and any Data access will be read only, with safeguards in place to prevent data from being altered or stolen. Further, access to various Systems and Data, etc will be protected by Network Segmentation. We will create security trust zones in order to control and thereby grant access to remote users. This works in conjunction
It utilizes a scanner to transmit the information as electronic signals. These electronic signals are transmitted to phone numbers linked with some type of printer. Fax machines use data networks. Pagers- are wireless communication devices that are designed to receive messages. Originally, the message transmitted to the recipient was the telephone number of the sender basically requesting a call back.
* * Level 2 NVQ Certificate in Business Administration * * Unit - Make and Receive Telephone Calls * * 1.1Describe the different features of a telephone system and how to use them. * * Our telephone system contains everybody’s extension, we can transfer calls through to voicemail if the extension is unavailable and also forward the call onto a different recipient if the person we want is unavailable. * * Our telephone system is really simple it is just a standard telephone linked up to the computer if you type on the telephone the caller’s number/ID comes up on the computer screen. The calls can also be recorded and monitored by others. * | * 1.2 Why should you identify the reason for a call before
Is there a firewall configured on your computer, is your firewall block ing ports, if you turn off the firewall does it resolve your problem? If not move onto the Network Layer; can you ping your default gateway, are your IP settings correct, can you trace a well-known IP/DNS address/URL, and finally has your network adaptor b een assigned an APIPA address? You then move to the data link layer. Is the light lit on your network interface card, is your NIC inserted/installed correctly, is the NIC d isabled in the device 4.4 review 1. The divide-and-conquer
Each m-coupon has a unique ID which is used by the system to verify the coupon. However there is always a risk that the ID can be fabricated, m-coupons can always be fabricated and spammed to customers which may damage the marketing campaign and image of the business. For the strategy to be effective, sufficient protocols should be deployed to ensure protection from fabrication of m-coupons and their spamming. Business should create m-coupons for specified short time periods only. Further coupons should be sent to the customers on their request from a designated number or system to help customers differentiate between fabricated and spam coupons from the
* d. Look for company ads in phone directories. 2. To find information about the key IT personnel for a company’s domain, you might use which of the following tools? (Choose all that apply.) * a. Whois * c. SamSpade 3.