Diagnosis in Organizational Development

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Diagnosis is a collaborative process involving both managers and consultants in collecting pertinent data, analyzing them and drawing conclusion for action planning and interventions. Diagnosis is the identification of the nature and cause of anything. It may be aimed at discovering the causes of specific problems or it may be directed at assessing the organization or department to find areas for future development. All member of the organization participate in examining the problem from multiple perspectives with a view to identify the root causes. Not only this diagnosis is used in many different disciplines with variation in the use of logics, analytics, and experience to determine the cause and effect relationship. For example, in systems engineering and computer science, diagnosis is typically used to determine the cause of symptoms, mitigations for problems and solutions to issues. The effective diagnosis of organizational culture and structural and operational strengths and weaknesses are fundamental to any successful organizational development intervention. Continual diagnosis is necessary to bring about any planned change effort. Diagnosis helps to solve problems at all levels whether it is the organizational level on the job level. Talking about the organizational level, here diagnosis is done for the organization as a whole. Current problem facing areas are studied and other areas which have scope for growth are also studied. Not only this, the overall efficiency and effectiveness is also checked and later on plans are formed to improve them. This is the model followed at the organizational level. • Inputs General environment Industry structure • Design Components Technology Strategy Human Resource system Measurement systems • Outputs Organizational effectiveness Example: performance productivity stake holder satisfaction. For

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