Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
1.1 Communication is a way of giving and receiving of information between people whether this is by verbal and non verbal means. Effective communication is a two way process, ensuring that the correct message is sent, received, and also understood by the other parties. People communicate for many different reasons: to express feelings and needs; to help to build relationships; to socialise; to ask questions; to receive information and instruction; to share knowledge; to share opinions. 1.2 Communication is a vital part of being able to develop a relationship with a resident. Communication needs to clear and person centred as this will help build and maintain a healthy and balanced relationship between support worker and resident, without this basic skill the relationship will be severely hindered from the start.
Use and Develop Systems that Promote Communication. The range of groups and individuals whose communication needs must be addressed in my job role is wide, and includes: * Service users * Families and friends * Advocates * Colleagues * CQC * Health professionals * Social services. Effective communication in care settings helps both care workers and people who use care services to form good relationships and to work well together. People communicate most effectively when they: * Feel relaxed. * Are able to empathise with the other person.
501 .1 - Be able to address the range of communication requirements in own role Health and social care professionals need good communication skills to develop positive relationships and share information with people using services. We also need to be able to communicate well with people’s families and/or carers and our own colleagues and other professionals. It is important therefore, if we are considering a career in health and social care, to gain the knowledge, understanding and practical skills needed to develop effective interpersonal skills. There are several different forms of communication used in a health and social care environment. :Verbal communication Verbal communication uses words to present ideas, thoughts and feelings.
Level 2 Health & Social Care Introduction to communication in health, social care or children’s and young people’s settings. Unit 4222-201 Outcome One 1.1 Identify different reasons why people communicate. People communicate to develop positive relationships, to share information, to gain knowledge on an individual and use this information to ensure an individual’s wishes, preferences and needs are met. Not everyone communicates in the same way, it is important that you communicate with people in a way that suits them. Communication methods can include verbal and non-verbal communication.
However, more usually a person wants to communicate to another to ask for something, for example, they might want a drink or some food, or need help with a task. Communication can happen to find out information, to ask and respond to questions, to give information and to give instructions. Communication can also happen for general conversation, for companionship and friendship. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Effective communication is vital for the social care worker. The service user and the social worker need to understand each other clearly in order for the service user to receive the best possible care.
Promote Communication in Health, Social Care or Children’s and Young People’s Settings. 1434 1.1 People communicate in lots of different ways through talking, listening, touch, facial expression, body movement and dress. Also you can communicate by telephone, written communication, texting or online. However we choose to communicate it is how we form relationships and gain trust and confidence in people, weather it be a personal or professional relationship. We have lots of professional relationships in care, with the people we support, their families, other healthcare professionals or colleagues and managers.
Unit 1: Effective Communication In this assignment I will be explaining the different contexts of communication, the different types of interpersonal interactions and why effective communication is so important. I will also be linking it to health and social care settings. Communication is ‘the sharing of information between individuals.’ Communication is very important as it can help you understand what another person is trying to say. By communicating it means that a person can express their own needs, feelings and concerns through either speech or for a person with a hearing or visual impairment they would communicate either through sign language or using visual aids. Active listening is a technique often used in counselling sessions,