Describe Different Working Relationships In Health And Social Care Study

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Level 3 Diplomas in Healthcare Support Unit handbook for centres www.cityandguilds.com May 2011 Version 1.0 About City & Guilds City & Guilds is the UK’s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes City & Guilds, ILM (the Institute of Leadership & Management, which provides management qualifications, learning materials and membership services), City & Guilds NPTC…show more content…
explain how a working relationship is different from a personal relationship 2. describe different working relationships in health and social care settings. Outcome 1 Understand working relationships in health and social care Outcome 2 The learner can: 1. describe why it is important to adhere to the agreed scope of the job role 2. access full and up-to-date details of agreed ways of working 3. implement agreed ways of working. Be able to work in ways that are agreed with the employer The learner can: 1. explain why it is important to work in partnership with others 2. demonstrate ways of working that can help improve partnership working 3. identify skills and approaches needed for resolving conflicts 4. demonstrate how and when to access support and advice about: • partnership working • resolving conflicts. Outcome 3 Be able to work in partnership with others 12 Unit handbook: Level 3 Diplomas in Healthcare Support Unit 4223-005 The role of the health and social care worker (HSC 025) Additional guidance Agreed ways of working include policies and procedures where these exist; they may be less formally documented with micro-employers. Others: may include: • Team members and colleagues • Other professionals • Individuals who require care or support • Families, friends, advocates or others who are important to…show more content…
Confirm the individual’s identity and obtain valid consent 2. Maintain the individual’s privacy and dignity at all times 3. Apply standard precautions for infection prevention and control 4. Confirm that the individual has complied with any pre-procedural instruction 5. Provide support and reassurance to the individual being sensitive to their personal beliefs and preferences 6. Respond to any questions the individual may have referring to others when required 7. Prepare the individual for the healthcare activity in accordance to the requirements of the activity ensuring: a) Optimal position of the individual b) Optimal position of medical equipment c) Secure storage of personal articles Explain how to respond to any issue or emergency situation that arises. 8. Outcome 2 Be able to prepare individuals for healthcare activities Outcome 3 The learner can: 1. Record information in line with national and local policy and protocol 2. Describe how to report any issues that arise to the appropriate person Be able to record and report healthcare activities 26 Unit handbook: Level 3 Diplomas in Healthcare Support Unit 4223-028 Support individuals undergoing healthcare activities (HSC

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