Demonstrative Communication Essay

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Demonstrative Communication Communication can be defined in many ways. Most simply put, communication is the process of sending and receiving messages (Cheesbro, O’Connor, and Rios, 2010). It involves the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior. Communication can be accomplished verbally or nonverbally. Verbal communication includes oral and written communication whereas nonverbal communication includes facial expressions, body posture, eye contact, gestures, and tone of voice. This paper will discuss demonstrative communication; a form of communication that involves nonverbal and unwritten communication. It will discuss how demonstrative communication can be effective and ineffective, positive and negative, for both the sender and receiver. It will also explain how demonstrative communication involves listening and responding. Demonstrative Communication Communication is defined as the process of sending and receiving information, a process by which information is exchanged between individuals through a common system of symbols, speech, signs, writing, or behavior (Merriam-Webster, 2011). Communication can be verbal or nonverbal, written, or visual. According to Paul Endress, 7% of the communication process is words, 38% is voice tone, and 55% is physiology. Therefore, nonverbal communication comprises 93% of communication; it is made up of the following three areas and their subgroups: • Body o Physical Space o Clothing and appearance o Locomotion ("kinesics") • Physiology o Posture o Gesture o Facial expressions • Nonverbal o Eye contact o Touch ("haptics") o Tone of voice (paralanguage) Research shows that the nonverbal "channels" of communication (how things are said) are often more important than words alone (what is said)(Endress, 2010). Demonstrative communication is that

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