Many of Intel’s customers were not satisfied by this answer, and started wanting their chips replaced. Intel initially only replaced peoples chips if they could prove they actually needed it replaced, but after an outcry from the public, they started replacing chips for anyone that needed it replaced. I don’t think Intel handled the situation correctly from the start. They should have acknowledged their mistake and quickly tried to fix it, instead of denying there was one and trying to brush it off as not an issue. They also should have replaced anyone’s flawed chip to begin with, instead of only replacing certain people’s flawed chips.
This happened to Dell when with faulty batteries in their laptop computers caused them to fail. Dell had to recall all of the faulty batteries at a cost that not only hurt their pocket but the brand name. Real world testing and stricter guide lines on suppliers could have alleviated Dell from having to recall 4 million batteries. With any large firm building a simulation model could show how a system will behave in a supply chain. Being on top and staying there are very hard tasks to accomplish.
When Intel did acknowledge the flaw, they offered to replace Pentium chip for customer that experience the error. Intel stated that chances of the flaw effecting customers would be extremely rare, “once in 27,000 years.” Due to customer complaints about not being able to recreate the error and not able to get a replacement, Intel started to do full replacement on January 17, 1995. Intel handled the Pentium flaw incident initially wrong, but later corrected
Attorneys for the family against the machine manufacturer (AECL) The Therac-25 design eliminated many of the hardware safety features that been built into previous designs, assuming the software was functioning correctly and eliminated the need for safety features. Prior machines had been known to have software issues that would frequently shut down the machine. No overdoses were given because the hardware intervened. These features were eliminated in the Therac-25, an obvious example of poor judgment on the part of the manufacturer. The manufacturer of the machine responded irresponsibly in investigating incidents and in failing to make changes immediately after the very first incident.
The recall brought Mattel lawsuit dealing with children illnesses and deficiencies, Causing Mattel to lose lots of money. Another big problem for Mattel was trade market and not manufacturing their product themselves and allowing the manufacturing to happen in China. This caused Mattel to not have control of what they were producing. This also gave Mattel’s competitors a chance to move up in the industry due to making more sale caused by Mattel’s lost in the consumer base. Alternatives Mattel needs to make a standard set of rules and regulation that need to be followed by everyone associated with the company.
As a result of doing so, this allowed the chip to work faster in calculating more intense, complex numbers (Janeba, 1995). Errors were later found in the FPU instructions for division; incorrectly dividing certain floating numbers. Discovered but not reported by Intel during the early production of the chip caused negative publicity for the company. In the summer/fall of 1994, Dr. Thomas Nicely was computing the sum of the reciprocals of a large collection of prime numbers and noticed a difference between two sets of numbers (Janeba, 1995). By double checking his work, he found that the results differed significantly from theoretical values.
Though there could be arguments that Nike’s actions improved the lives of its poorly treated workers because no matter the conditions, it provided jobs that otherwise would not have existed, this is hardly the case. However, since this scandal in an attempt to improve its image, Nike has worked hard to improve, not only redeeming itself but becoming an industry leader in ethics. In the mid 1990’s Nike started facing criticism after several articles were released showing the poor labor conditions of its workers in sweatshops in places like China, Japan, and other Asian countries. As early as 1993 reports started being released about the poor working conditions. One such report was a CBS exposé by Roberta Baskin describing the working conditions of the Indonesian women working in the factories, explaining that they were making only $1.30 a day.
Then on December 20, 1994 Intel planned a recall and replacement and destruction of all the flawed Pentium microprocessors and in January 1995 Intel had committed to purchase all the Pentium chips it can manufacture through the end of the year. I believed Intel handled it the right way because people were paying a lot of money for these processors and for all the bugs and glitches. What would happen if the same type of flaw was to be found in a new CPU today I think Intel would lose a lot of money and people would be losing jobs. Also a lot of head people would be going to court. I think a lot of businesses will struggle to because some of them use these processor chips and can lose information and get
Competency 310.2.1 Ethical Issues In Business EVALUATION From the information given, it seems that company Q has a negative attitude towards social responsibility. Company Q has begun to listen to the needs of its customers, and is attempting to address those needs by supplying the desired products. However, it seems that company Q is selective in which customer’s needs it will address. By closing two stores in high crime rate, or in other words, lower income areas, they have sent the message that they appeal only to a more affluent crowd. Also, company Q’s only concession to changing policies is to begin carrying high margin, or high cost, products at all of its stores.
To follow up, I thought he did not value his own company so much - he reduced his pre-money valuation from $90 million to $60 million to $25 million that made investors wary of his confidence in his own firm. Finally, after AOL’s offer to contribute $2 million, Papa made frantic and desperate calls to RRE and DSGCP; considering that these were his customers this created an asymmetry wherein Papa wanted them to be a part of the deal but these potential customers did not have the money or interest in contributing. Virtues and Drawbacks of BVP-Venrock and Ampersand Deals: ￼￼￼ Abhijit Saha 2 There were many positives of the VenRock-BVP deal - it brought in a major customer for Endeca (DSGCP) that could help it in its IPO later on in its growth