Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which
For example, side effects of appropriately prescribed and administered chemotherapy are an example of adverse events not caused by error (Hoy, 2006). Medical errors should be disclosed to patients for a number of reasons. Because of their fiduciary relationship with patients, physicians have an ethical responsibility to disclose errors to them. To withhold this information undermines the public trust in medicine and damages the therapeutic relationship between physician and patient. In fact, patients may be caused additional, avoidable harm by failure to disclose because they lack information that would allow them to receive appropriate treatment should further complications arise (Hoy, 2006).
The patient is a minor and may not comprehend the severity of her diagnosis. The nurse as an adult needs to tell the parents so that the patient does not experience harm. The principle of autonomy is another principle that I would use to justify my position in this case. Autonomy is the ability of a patient to give informed consent and make their own decisions (University of California San Francisco School of Medicine, 2008). Because this patient is a minor she is not mature enough to understand all of the implications of her diagnosis and treatment.
Communication Opinion HCS/320 Communication is a very important skill for every human to have, even more important when that communication involves your health. Which is why it is so vital for a physician or any other health care employee to have good and effective communication skills. In order to fully assist a patient the communication between the physician and patient should have a shared understanding. Without this very important tool in the health care field, the industry would do horrible. So in order for personnel in the health care field to have effective communication they have to follow a few basic elements and rules.
This could jeopardise the staff members job as they weren’t doing their job properly and they weren’t following policy and procedure, and it could harm the client as they might suffer consequences of taking the drug, such as overdosing, or they could be allergic to it without realising. Controlled drugs administered by 2 members of staff
The emotional distress and other pressures inherent in situations in which patients are approaching the end of their life sometimes lead to misunderstandings and conflict between doctors and patients and those close to them, or between members of the healthcare team. However, this can usually be avoided through early, sensitive discussion and planning about how best to manage the patient’s care. Advanced care planning (ACP) is a process of discussion between an individual and his/her care provider. It is to make clear a person’s wishes in anticipation of a deteriorisation in their condition in the future, with associated loss of capacity to make decisions or communicate wishes to others. It only comes into effect if and when a person has lost such capacity.
The informed consent presents the treatment information in an understandable manner in an effort to avoid any misunderstandings leading to a possible delay in care. A lack of understanding opens the door to further communication between the physician and the patient or their appointed surrogate. If the patient has not appointed a surrogate, health care professionals cannot treat a patient against their will unless the courts have appointed a health care surrogate. However, when the wishes of a patient conflict with the decision of their surrogate, the health care provider should revert to their institution’s policy or court intervention. When
Doctors who lack proper training or those who have impairment problems tend to believe that their patients are honest about issues concerning prescriptions. These may include certain issues such as losing prescriptions, or early refills. This, however, only happens when the doctor fails to identify a drug abuse problem in the patient. Another ethical dilemma in the same field occurs when doctors do not disclose full patient history in the medical file of the patient. This may cause other doctors to prescribe the wrong drug thus putting the life of the patient at risk, either due to possible
Poor communication skills within a health care setting can result in misunderstanding and faulty decisions that could adversely affect a patient’s health and well-being. (Ponte, Charles D, 2011). I honestly think that the basic elements of communication do not differ from the basic rules of health care communication that much. The basic rules in any conversation are that you have a speaker, a receiver, and feedback. In health care you have to take other things in consideration I do agree.
Some cases seem to be complex, more so when the parties involved maintain opposing positions, yet both make sense. In the case of physician prescriptive authority, administrators must think censoriously to make a determination on whether it should be adopted. The concern should be to offer the best service to the patients without harming them. However, nurses are very important in this matter since they give the primary care to the patients. On the other hand, the physical is trained to diagnose and plan the treatment for the patient.