Dallas County's IT Department

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Technology and Management Functions Paper Introduction Dallas County’s Information Technology (IT) Department has a location in the basement of the Dallas County Records building. The Dallas County’s IT Department has undergone a few changes because of the need for upgrading. The IT Department is responsible for maintaining and monitoring all of the communication channels and computer system mainframes and software for every government office, court, and jail facility under the umbrella of the Dallas County Commissioner’s Court. The Commissioner’s Court recognizes the goals and mission for the Dallas County government offices, courts, and jail facilities are vital for the employees and the public. Dallas County’s IT Department makes constant…show more content…
The new system is web-based and known as Adult Information System or AIS. The AIS helps Dallas County and Precinct One to track the arrest of offenders, retrieve current inmate status, and includes a photo image of the offender (Krause, 2009). The information and photo images have led to numerous arrests and the serving of multiple civil papers to the inmates with active civil papers in the constable’s office. AIS is also beneficial to Precinct One because the deputies can run a 24-hour inmate processing list and send the active warrants to the jail for the defendants to receive time served. The IT Department introduced the innovation to the commissioner’s court for voting and as an effort to reduce cost to taxpayers. AIS unbeneficial acts from the beginning were causing chaos in the jail releases for offenders and other glitches and disruptions in the courts. The IT Department is still trying to repair some glitches behind the scenes and Dallas County is still overcoming the impact of the labor and technical support costs (Krause,…show more content…
It is mandatory for the deputy to listen to his or her radio at all times. It is also mandatory for the dispatcher to be attentive and avoiding all distractions. One unbeneficial factor between the deputies and the dispatcher is that the other precinct sharing the radio can walk-over a transmission and the dispatcher has to have the officer to repeat. Another unbeneficial factor is if the deputy’s radio is functioning improperly then he or she is in jeopardy of the dispatcher not hearing the transmission or call for
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