High quality of Tesco’s products and services is important so they can maintain their customer loyalty. Loyal customers will not only repeat purchases, but will also recommend their other products. As a result of this, it could bring more customers to shop at their store and maintain their reputation. Not only is maintaining quality in a business, such as Tesco, important to sustain their customer loyalty and, but quality can also reduce costs for the business. For example, during Tesco’s horse meat scandal, Tesco had to spend a lot of money to replace products and stop the problem.
In conclusion, Kudler Fine Foods needs an effective management team to operate successfully at their best ability by allowing them to implement their knowledge and skills to improve productivity around the business. Improving the website will definately allow the business to improve service therefore will atract more clients to increase revenue. Fixing this issue will improve many other areas of the business and become a better
It is vital for Kudler to continue reviewing and improving its information system to ensure its appropriateness to the changing characteristics and needs of its customers. More focus should be placed on forecasting techniques to ensure that there would be a match between what the company offers and what the customers need. The best decision may be to use a combination of methods to forecast sales rather than just one (Payne, 2012). Once the manager accepts the process, they must see to it that it is logical, it fits the needs of the organization, and it can adapt to changes in the environment. Threats and
The strategic plan will help provide better, more targeted service to its clients and will be more specific on how the company will go about achieving company goals. The strategic plan will help Riordan’s executives understand the company’s direction by reviewing past progress and making changes to improve and grow. The strategic plan is an organizational tool that will help keep Riordan on track to meet growth and financial objectives. Need for a Strategic Plan Successful businesses are effective at identifying opportunities for growth and ensuring every manager has the same goals. For Riordan to further strengthen their strategic plan, they can develop a financial model based on their income and cost assumptions they would anticipate under the plan (Mikrut, 2010).
AST1 Task 1 305.6.2-03 Company S, as a new manufacturer in the motor scooter market, must develop marketing strategies to ensure the continued motivation of its new channel partners, in order to secure sales and garner its share of the marketplace. These channel partners have a strong loyalty to the competitor’s products; but with the proper mix of sales strategies, Company S will be able to penetrate the marketplace and develop strong and lasting sales partnerships. Five Strategies for Motivating Dealerships as Intermediaries of Company S: 1. Incentive Programs Company S will provide a strong incentive program for the dealerships, such as quantity discounts based on the number of scooters the dealership sells. The more scooters the dealership sells, the lower their cost to purchase the merchandise.
Highlights of the boom included; Consumer boom – growth of personal possessions (Woolworths, hire purchase, commercial travellers). Because goods could be produced in greater numbers and at much lower prices, more people were able to afford them. This led to huge increases in the sales of products such as cars, refrigerators, radios and cookers. Innovation in production methods, especially in the motor industry (by 1925 Ford were producing a car every
Unit 11 D2 analyse how monitoring and evaluating customer service can improve customer service for the customer, the organisation and the employee. Introduction In this assignment I am going to analyse how monitoring and evaluating customer service can help the organisation to improve customer service to the customer and employees. Also to evaluate the benefits and drawbacks of customer service and why is it good or bad? What is effective customer service? Effective customer service is the customer’s complete experience, when they enter the company or even enter the website to the after sales service such as refund and exchange and customer service means providing services to customers who are delighted and find the information useful.
Home Depot’s key to success is the way the organization treat people well and encourage associates to speak up and take risk in leadership and development for growth. The organization use the Bill of rights for legal, ethical, and regulatory issues that allow customers access to customer quantity and price, assortment and training on the sales floor for the philosophy of customer service “whatever it takes” to cultivate relationships with the employees and customer for security measures (The Home Depot Foundation,
The ethical perception of this organization is one of constant understanding, learning, educating of their main directive, to achieve excellence through training and educating the business leaders and to pass this education on to the next generation of leaders. They are “committed to serving as a force for integrity, good sense and wise solutions to the problems facing businesses and the capital markets today.” (Pwc Building Relationships, creating Value,
A single factory might hire thousands of workers. These jobs brought people to the cities. Third, the factory system allowed ordinary Americans to own all kinds of things. There were more goods to buy, and they became cheaper as methods of manufacturing continued to improve. For example, the first cars were so expensive that only rich people could afford to buy them but cars became cheaper when Ford invented the moving assembly line and the work went faster.