Frank may be the leading salesperson who has to deal with the situation when it actually happens (customer dissatisfaction). Ricardo, on the other hand, coming from a different culture with a different work experience may be the one that feel hostile regarding to Frank’s response, or depending on the scenario. Louise has lost her leadership skills in handling the situation after sensing of what her team is likely to be thinking and feeling in the situation. 2. How does Louise's personality (according to her MBTI score) play a role in this scenario?
DeVry University Week 6 - Course Project Sexual Harassment Paper What is sexual harassment? Sexual harassment, as defined legally, is any unwanted sexual approach including physical contact, as well as any unpleasant or derogatory remarks, both verbal and non-verbal, which would insinuate that the employees standing within the company and wages depended on said employee reciprocating in a positive manner to sexual advances. Even something that would appear seemingly innocent like telling your secretary that you like her new dress and it looks very sexy on her could be considered sexual harassment even if there is no intent to pursue a sexual relationship or contact. Any statement of a sexual nature made that could make the employee feel uncomfortable within the work environment is considered sexual harassment. What is the difference between sexual harassment and gender discrimination?
A colleague found himself in a situation at work with a friendly female employee. The two have known one another for several years and would have occasionally had lunch together. After several years of this routine, the woman asked to male employee to stop talking to her. Both appeared to be in relationships, but the man involved had on occasion flirted with the woman and vise versa. The man became afraid that he had stepped over the boundaries and could get in trouble.
An additional factor is sexual harassment in the workplace. We all are aware that men in high positions are likely to use their power to create sexual advancements to the women they oversee. I to have been a victim of this type of behavior and was not advance because I wasn’t receptive to the quid pro quo which means “one thing in return for another”! (Macionis, pg. 291) Many women just as I was are afraid of losing their job if they report sexual harassment.
Besides A&F stores like L’Oreal, W Hotels to Gap stores are also approaching this trend. They look for workers who are good-looking and sexy. Many stores are taking the approach to hiring based on looks to create an image for the business, but in doing so many companies have come across a wave of lawsuits. Hiring good-looking people isn’t technically illegal, but discrimination against age, sex, ethnicity, or race is. But that’s where the confusion begins.
A recent Federation of Nurses and Health Professionals survey found that half of the currently employed nurses who were surveyed had considered leaving the patient-care field for reasons other than retirement over the past 2 years, and 56 percent indicated that they wanted a less stressful and physically demanding job (Holl & Hines, 2000). The 2000 IOM study of quality
HRM 586 Final Exam Answers http://homeworktimes.com/downloads/hrm-586-final-exam-answers/ (TCO A) You are the new leader of the local union at your company. There are many new employees who have joined the union in the past year, and they have questions about the way union membership works. These new employees are not sure about how to be in the union and still interact with the boss. It seems to some of them that in their non-union jobs, they would just say and do what it took to get their questions answered, and they did not see much difference between themselves and the boss. Others want to run to the union steward every time the boss says something they don t like.
Working with people for long periods gives room for relationships and repore to be established. In a business setting between employees and clients this can cause moral and ethical issues to arise. As an employee of a substance abuse treatment center, it is encouraged that staff build a repore as well as a relationship with clients, but the relationship is to be stopped when a client graduates the program and is discharged. This causes a moral dilemma in decisions that can be life-changing for both the client and the employee. Moral dilemmas are best defined as “to be faced with a situation in which no matter what one does, one does wrong” (Hughes, 2012, p. 1).
Recognize and protect personal boundaries In communicating with others Scenario #1. If a patient came in to the office insulting my appearance and my job performance I would try to reassure the patient about me trying my best to give the pt 100% of my customer service skills, and that I dress accordingly to the companies policy. When a patient is not really comfortable with me in any way then I would offer them being assisted with a different MA, and apologies for not exceeding their needs. Scenario #2. If a PT came in to the office I was working in and started asking personal questions about me or wanting personal information about me I would tell that pt that I would b glad to answer what ever medical questions he/she had, and
A recent study shows that 30% of new graduates leave the profession as nurses within the first year of their licensure (Bowles 2005). Employers might want to take note of these numbers and become familiar with the negative effects that the high turnover rates are causing. As a licensed nurse myself, I see the benefits in establishing an employee retention program that focuses on the power of mentorship and instills the value back into this profession. If you consider the already stressful environment, it is easy for a nurse to become overwhelmed by minor situations. Patients who are presenting with symptoms of depression may say hurtful things and be resistant to the new nurse’s efforts in providing treatment.