A people skill is very important to have in the medical office because you have to deal with patients every day. While having good people skill you have to learn how to communicate throughout the office to be able to get along well with your colleagues. For example, if a patient calls in the office complaining about a bill they have just received from there office and the patient will take it out on the Medical Administrative Assistant who answers the phone. A Medical Administrative Assistant has to have good people skills to handle a situation like this and not get you angry at the patient. Knowing how to communicate with the patient in a low calm tone of voice will help calm the patient down.
Unit 1 P5 Participate in a one to one interaction in a health and social care context. Communication in a health and social care environment is very important. When communicating with work colleagues I must make sure that I practiced active listening, by doing this I was able to ask questions when the points they made wasn’t clear and for me to also give my opinion on the discussion. There were many one to one interactions that took place in the GP surgery that I worked at. When I started my placement at the surgery I was assigned a mentor for the day, she showed me how to operate the booking system.
Once I started researching a career in nursing I realized that there were a lot more types of nurses then I had originally imagined. I have not decided on which field of nursing I would like to specialize in yet but I just imagine myself as a general nurse, working in a hospital setting. A Registered Nurse (RN) is not a doctor assistant; a RN gets to treat wounds, give IV’s and basically get to treat their own patients. Right now my main priority is to stay focused on taking all necessary steps to pursuing Nursing as a career.Gwendolyn Mink describes most Registered Nurses as working directly with the patients and their families. They are the families’ contact with the medical world, in the hospital and at the patients’ home.
During the second term my focus has been on developing my skills to become a more valuable member of the health visiting team. My previous career within emergency nursing means I find the drop in clinic setting to be the area I am most comfortable within and this unscheduled method of contact a familiar one. I have been assisting the health visitor (HV) or child health advisor (CHA) each week with at least one clinic to improve my skills within this setting. This enables me to see a wide range of more common concerns and queries on a high volume basis but within a setting that affords me the opportunity to ask a colleague for advice if I am unsure. I feel I am learning a diverse range of subjects that will better equip me to answer questions
We also helped nurses in each floor if they had any questions about how to handle a patient with pressure ulcers. We also did many in services with new products to treat and prevent pressure ulcers. We monitored the pressure ulcers if they were community, hospital, or unit acquired and then, the manager of the Wound Care Program had to send all this information quarterly to the NDNQI, and if we found many patients with newly hospital acquired pressure ulcers the Wound Care Program manager and her team had to implement a plan with new ideas to lower the pressure ulcers in the floors, and to educate the nurses and techs in order to be more successful in prevention of pressure ulcers because the treatment can be
Lastly, a reflection of findings will be discussed as to how nurses could contribute the information from the two interviews into their own professional growth and development. The first interview question pertained to the interviewee’s role in their current position and their educational preparation. The CRNA interviewed had an extensive emergency and critical care background, which applies greatly to his position today as he works in several areas, including the ICU, of the hospital where he is employed. The nurse educator was previously a nurse practitioner in a family practice office where she learned the patient teaching aspect that transitioned into her educational role today. Each interview participant explained the unique contributions they each made as nurses and brought to their interdisciplinary team.
Change, though a part of our daily routine in nursing was difficult. My history with this organization was that often nurses found that practices that were adequate during their own experience as a patient and therefore should not be changed or improved on. More well seasoned nurses had told me during my initial fact finding phase that they prefer specializing in either mothers or newborns, but not both. All my nurses had certification in neonatal resuscitation and basic life support which was the basic structure of being competency in couplet care. After assuring the support of my clinical coordinator and my senior leader, I spoke at a staff meeting about the benefits of couplet care.
Nursing Theorist Assignment Brenda Cornman 403/Theories and Models of Nursing Practice 3/12/2012 Shoni Davis Nursing Theorist Assignment I have chosen Dorothea Orem’s Theory of Self Care because it is a theory that can be applied to almost any instance or type of nursing. Having worked for HealthSouth Rehabilitation Hospital and now Kindred Hospital where a great portion of our patients are transitioning from the hospital setting with a higher level of involvement by doctors and nurses in their daily care to home where they will be responsible to take care of themselves. I became inclined to learn more about Ms Orem’s theory which centers on a person’s ability to care for their self and very applicable to the healthcare settings I have been involved in. Dorothea Orem was a nurse from Baltimore Maryland. Ms Orem began her career with a nursing diploma from the Providence Hospital School of Nursing in Washington D.C. sometime in the 1930’s.
Differences between Nurse With Associate Level Degree vs. Baccalaureate Grand Canyon University October 19, 2014 The impact nurses has towards their patients is incredible. A nurse holds a special bond with the patient. The nurse impacts the way a patient heals and responds to treatment. Nurses are considered the eyes and ears for doctors. Nurses are the ones who spend most of the time with patients.
My personal belief is that what you give to your patients will come back to you. It has guided me to do my best in my everyday job and duties as a nurse. As a nurse caring for, not only sick patients, but also fellow people, coworkers, new graduates, and agency nurses who have never worked in the units before. I help them to familiarize their environment by