By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
In this scenario it is important that you use their preferred method of communication. This can be sign language, makaton, or any other type of method that will ensure both you and the service user know what is being said. If you do not have the right equipment in the setting to help communication be effective, the service user may feel discriminated against as you are not providing for their needs. In health and social care settings, it is important that you provide equipment for everyone so that no one feels discriminated against. Language barriers can cause people to feel discriminated against, meaning that they make feel unhappy and uncomfortable in the setting.
These terms also include people who are not totally deaf or totally blind. It is important to remember that not everyone will communicate in the same way and that some of these techniques will require training and practice. It is important to consider these factors when talking to someone with a dual sensory loss; Face the person, Use a well-lit area Avoid places with background noise, Use a firm, clear voice, Use plain straightforward language, Avoid changing subjects suddenly, Speak slightly more slowly than
While a little amount of fear and lack of trust might be necessary, excess of these things is not good and prevents one from doing a lot of things including difficulty in communicating effectively. It is important that service users trust the service providers because the service user may not take the service providers advice with could be potentially dangerous or even life threatening. Some conditions, such as having a stroke, being depressed or having other mental health problems may affect an individual’s ability to communicate, because they affect the person’s
Adding something during a conversation process can make the listener to miss some important parts of the message leading to wrong interpretation of information. A listener should make comments when the speaker has finished talking. During this time, the listener may opt to repeat what the speaker said using his or her own words to enable the speaker clarify any information that the listener got wrongly. If possible, people should observe active listening in all situations where communication is taking place. Effective communication is very important especially when the listener hopes to achieve an excellent work and personal relationship.
It is important that we don’t focus on the person specific communication, so that the basic skills of effective communication are not being forgotten. There have been many times where you may have found it very difficult or frustrating whilst communicating because of the environment. The environment help can both help and hinder the communication, the following features of environment are described to show how they can do this, such as lighting- poor lighting can hinder communication especially if the person has hearing or visual disability. Distraction – back ground noises form the t.v, radio or activities which could
However you should be speaking at a good speed where the person who you are speaking to either on the phone or face to face understands as to what you are saying. Efficiency: to effectively communicate at work I must create an open atmosphere. When talking to either a colleague or parent I must avoid a tense environment because I may be giving a wrong message. 1.2 Describe the communication requirements of different audiences Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs.
Communication and confidentiality in Social Care People communicate to satisfy their social needs, to get help/services. Communication prevents confusion also mistakes that can be made in decision making. Communication gives individual a sense of worth by enabling expression of wish/opinion. Effective communication is one of the most important aspects care workers job. Without it fulfilling what position entails would be impossible.
This is simple to overcome as closing windows and doors to prevent outside noises from interfering or by moving to a different area would solve this problem and allow communication to continue effectively. This is effective as the noise is no longer affecting the conversation and each person involved can be heard. Emotions are a common barrier to effective communication as a service provider may have other things on their mind and might not concentrate on the service user as much as they should. This could mean that they may not explain things in as much detail which may leave the service user confused as to what is wrong with them or a relative. This could be overcome by learning to block other thing not relating to work or a particular patient out and trying to put it to the back of their mind so that they can focus on the patient they are dealing with.
Do you like to talk? If you are a leader you need to have good communication skills. The person in charge has to be very articulate to make sure that the people understand him/her. Having an open door policy is great it can allow employees and/or colleagues to talk to you on a daily basis to help work out issues or to just catch up. The person in charge should be able to relate with everyone on some level and should be able to have some type of conversation.