You will be accountable and responsible for any mistakes or errors. You do not have to like the people you work with and you will need to keep personal opinions and feelings to yourself. Mutual respect and understanding needs to be established and is a key factor in developing a good working relationship. A personal relationship is formed through choice, with someone you share interests and feelings with and who you like. There will be no set of rules or procedures to follow and you won’t get paid.
An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in the job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc. Bi) What is it? An outline of what is meant by ‘agreed ways of working’.
You chose personal relationships but you don’t choose your colleagues. You share personal thoughts and feelings in a personal relationship but not a working relationship. 1.2 Working relationships will include those with colleagues, family members of service users you care for and the service users themselves. You may provide a number of services to service users such as physiotherapy, befriending and cleaning. Understand the importance of working in ways that are agreed with the employer 2.1 There are certain agreed ways in which we must work.
you may hug your family and friends this would not always be appropriate in a work relationship. Also a working relationships have no emotional attachment and is primary based around your job, where as personal relationship have an emotional attachment this would affect the way you would handle situations. 1.2 Describe different working relationships in health and social care setting There are many working relationships you may have I have listed a few below. Support Worker to manager Support worker to Support Worker Support Worker to healthcare professional Support Worker to Service User Support Worker to Service Users family and friends Support Worker to Social Worker 2. Understand the importance of working in ways that are agreed with the employer 2.1 Describe why it is important to adhere to the agreed scope of your job role this is important as it sets out boundaries in your job role, enables you to know your role and the responsibility’s you have, knowing your own level of competence and skills also means you will not carry out any job the you do not have the relevant experience and training to complete safely.
Assignment 206 – Understand the role of the social care worker Task A – Short Answer Questions Ai) Three differences between a working relationship and a personal relationship. A personal relationship is unbound by any professional ruling, standards or practises, is conducted outside of the work place (regardless of employ) and is built on an individuals values, beliefs and emotions. A working relationship, is built based on your employment and exists due to that. It will be bound and guided by policy, codes of practice and the roles in an individuals job description. The relationship is there on a basis of a service provision.
Describe how the duty of care affects own work role I and my employers have a “Duty of Care” when delivering services to the individuals in our care. We must follow the General Social Care Council’s (GSCC) Codes of Practice, our organisational policies and procedures and also Legislations and Acts, all of which set out the standards i am to follow. The GSCC regulates and controls the training and conduct of care workers and their employers and has a code of conduct which each are expected to adhere to. The care worker should • Protect the rights and promote the interests of service users and carers • Strive to establish and maintain the trust and confidence of service users and carers • Promote the independence of service users whilst protecting them as far as possible from danger or harm • Respect the rights of service users whilst seeking to ensure that their behaviour does not harm themselves or other people • Uphold public trust and confidence in social care services • Be accountable for the quality of their work and take responsibility for maintaining and
Working relationships are governed by policies and procedures structured by the employer. Professional codes of conduct need to be adhered to and although friendly, you wouldn't share personal information as you would with family and friends. There is no emotional attachements in working relationships and an approach of responsibilty and equality should be in place. Describe different working relationships in health and social care settings. Relationships differ in health and social care setting such as collegues, managers, doctors, paramedics, district nurses and service users with their family and friends.
Understand working relationships in social care settings. Working relationships are based on codes and policies. These rules are in my contract and I had to agreed them when I started to work. 2. Understand the importance of working in ways that are agreed with the employer.
Before you do supervision with an individual for the first time, I come up with a supervision agreement with the individual so that we are both aware of what is expected from each other during supervision. The purpose of supervision is for the employer and the worker to have a one to one meeting so that they can reflect and evaluate on their work practice. When doing supervision it is important to discuss the workload of the individual, training needs, skills and
UNIT 4222-206 The role of the Health and Social Care Worker Outcome 1 1.1 A working relationship is different from a personal relationship because of boundaries, professional codes of conduct and employer policies and procedures. In working relationships you are friendly and have a different approach, whilst treating everyone equally. You should not share personal information as you would in a personal relationship with friends. Also a working relationship should not have any emotional attachments and is primarily based on you job, where as a personal relationship has an emotional attachment due to having family and friends that are not work related. 1.2 There are many different working relationships in the Health and Social Care setting.