The first key factor is Culture. Chipotle integrates its unique corporate culture into each of its storefronts. The company believes that "creating a performance based culture [will] lead to the best restaurant experience possible for [its] employees and customers." Chipotle embraces its employees' unique perspectives, personalities, and strengths, as it believes these factors contribute to the brand's success. Chipotle has a well-defined and transparent advancement structure that encourages loyalty from part- and full-time employees, thus reducing turnover and training costs.
The campus was bustling with students motivated to learn. Most of the students I was able to meet were international students like myself. This made me feel even more comfortable walking around the campus. One of my favorite things about Boston was the delicious seafood. If you made memorable impression on companies at the career fair, many of them would invite you out to dinner at some of the best restaurants.
Dennis Arms June 9, 2007 BUS 0454 - Organizational Behavior Week 1 - Case Study Case 1.1: Drexler’s World Famous Bar-B-Que 1. What role do values play in how the Drexler’s restaurant interfaces with its neighbors and customers? Values play an extremely important role in how the Drexler’s restaurant interfaces with its neighbors and customers. Consumers tend to look at the total value and in the case of Drexler’s the customers receive excellent care. Mrs. Scott constantly is checking with customers to make sure they are receiving superb service.
Dear Mr. Winters: At Organique, Inc., customer service and satisfaction is among our top priorities. As a waiter, you are pleasant, attentive to the customers, fast, and accurate with food orders. As a result, many of our customers have taken a liking towards you. Within the first year of your transfer to our San Diego location, you were impressively promoted to Restaurant Supervisor. Even after your promotion, you continued to assist in waiting tables voluntarily, which pleased the company as well as many customers.
The restaurant will target all nationalities, especially the working families who want to enjoy delicious mouth-watering authentic Caribbean dinners at home or at our elegant dine-in restaurant; an enjoyable place to have great food in a family social environment. The food menu will be of top quality and the marketing focus will provide the customers with a convenient, unique and
When working in the food and beverage department each day varies. Most employees can be doing a variation of things and being able showcase their talents for the guests. The food and beverage department also has great opportunities for growth whether it is food and beverage manager, general manager of the hotel, or even operations director the possibilities are endless and are only limited by the employee’s imagination. The third characteristic is challenge; working in the food and beverage department every day can present certain challenges. This position gives the employees to recognize these challenges and find ways to overcome them in order to provide the guests with the best service possible.
Along with the food quality, the quality of customer service was top notch. When we arrived at the restaurant it was extremely crowded we were immediately greeted at the door and seated. Our waiter was very pleasant and knowledgeable about the menu. He took our
It has developed into an amazing restaurant to where the town can come in and enjoy great food and have an experience they will remember. The Roadhouse itself is one of a kind. As you pull up to
Texas Roadhouse believes in taking care of its employees and customers. The organization is active in communities where they do business, supporting local charities, schools and fundraisers. Texas Roadhouse calls their employees “Roadies” and claim that their employees are their top priority. The organization firmly believes that if their employees are happy, then their guest will inevitably have a wonderful experience at the restaurant. (texasroadhouse.com) Texas Roadhouse uses money and other methods to motivate their employees.
At each of these destinations I had observed many differences in the ways men and women communicated from basic gender roles to the social behaviors between each gender. My first destination I decided to check out was a restaurant called, the Thirsty Lion Pub and Grill. I chose this location because I wanted to go to a higher end restaurant to get an idea of gendered behavior in an upper-class facility. The first thing I noticed was right when I walked in there were two beautiful women with smiles on their faces ready to greet me. This made me feel very comfortable in the way that I enjoy being cared for by women.