Consumer Driven Marketing Strategy-Mcdonalds

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1. Using a real life example of a company outline the key components of a customer driven marketing strategy. Illustrate how these components are utilized by your selected company in implementing a customer driven marketing strategy. A customer driven marketing strategy is an integral part of the marketing process, this strategy is designed when both the marketplace and consumers are understood by marketing management. This essay will discuss how the company McDonalds uses and implements the key components of a consumer driven marketing strategy. It is the marketing manager/team of a company who decides on the target market that the company wishes to serve, and how this target market can best be served with a value proposition; “the set of benefits or values the company promises to deliver to consumers to satisfy their needs” (Armstrong, Adam, Denize and Kotler, 2011, pg 14 Principles of marketing 5e, Pearson group Australia). Consumer driven marketing strategies also use a marketing management orientation to determine how the company will focus on conducting their marketing activities whether it be to the interest of the organisation, the customers or society. The company McDonalds is considered a market leader in the fast food industry. The restaurant that has been operating in Australia since 1971 first opened business in Des Plaines, Illinois of the USA in 1955. McDonalds is a family restaurant that aims to satisfy the needs, wants and demands of all members of the family (which can be segmented into teenagers, adults or seniors however the most heavily targeted segment of the family is children). The target market is selected on the basis that the chosen customers will be able to be served well and that the target market will bring profits to the company. (Briohny's report, 20/11/2006) McDonalds has had to choose a value proposition to differentiate and

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