Connected Car Case Study

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4 The connected car provides the possibility of internet-based data transfer between the car and its surroundings. The internet connection is provided either through a built-in communication module or other devices, such as smartphones. Within the scope of this report the phrase “Connected Car” in fact refers to the component, which consists of both the physical hardware and the software, which is necessary for internet-based services. The hardware usually consists of head unit, display, human machine interface (HMI) and in some cases also a telematics control unit (TCU). The combination of these different parts allow for the implementation of the software component, in terms of applications and services, which are extensively described in…show more content…
This kind of mandated telematics exists also in other countries such as Brazil and Russia and it is, next to customer demand, one of the key drivers of the connected car market. 6 Chapter 3: Connected Car Services From the user point of view, connected car services can be divided into five different categories. Traffic safety services offer assistance for the driver not only in case of an accident or breakdown, but also if the vehicle gets stolen or for parental control issues. The owner of the car, for example, can receive notifications if his car is driven above a certain speed or outside a pre-defined area. The infotainment category combines all kinds of data usage for pleasure and information reasons, such as music streaming and social media interaction. Connected services in the field of navigation and traffic are among the highest demanded. Most of them require real-time information and are listed in the traffic efficiency section. Connected car technologies can also be used to decrease customer’s own cost by implementing usage-based insurance models or smart battery charging solutions for electrical vehicles. These services are discussed in the cost efficiency category. Apart from the infotainment field, there are a number…show more content…
To get an overview on the classification of connected car services, the five categories are illustrated in the following graphic. Figure 5: Various features of connected cars The following section gives a short explanation of the Connected Car services that were selected for benchmarking reasons. The selection is based on current offerings and customer demand. 7 Remote Diagnostics Remote Diagnostics refers to the process of transmitting relevant system data to the manufacturer or a repair shop in order to allow a diagnosis of a possible vehicle malfunction. This application acts as a basis for the roadside assistance and predictive maintenance services. Stolen Vehicle Assistance In the case of vehicle theft, the owner can use this service to locate the vehicle. In addition, it is also possible to remotely slow down the vehicle in order to reduce the risk of high-speed chases. Likewise, a remote ignition block can be requested by the owner to prevent the stolen vehicle from being restarted once the engine has been turned off. Geo-fencing and Speed

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