Personality clashes can cause inevitable conflict especially between individuals. As well as between nations when two different leaders have differing personalities. People have to accept and understand each other and their personalities as well as help each other with problem solving. Poor performance conflict you’ll typically find in a work environment although it can be
• Delegate the situation to someone else. All of these responses are nonproductive. Some of them are actually destructive. This is why learning to manage conflict is so important. EFFECT ON WORK RELATIONSHIPS The workplace is a system of relationships.
separate the people from the problem Separating the people from the problem means separating relationship issues (or "people problems") from substantive issues, and dealing with them independently. People problems tend to involve problems of perception, emotion, and communication. Perceptions are important because they define the problem and the solution. While there is an "objective reality," that reality is interpreted differently by different people in different situations. When different parties have different understandings of their dispute effective negotiation may be very difficult to achieve.
A crisis cannot be resolved by a person’s customary problem-solving resources/skills. For every individual a crisis can be different ranging from a problem to an emergency. Although problems can create stress for most of us, they are usually simple to find a solution for, by the individual having the problem. When a problem happens it is easy to think that the problem is indeed a crisis because the individual under the stress is not thinking clearly at the time of the issue. An emergency however, is a sudden, pressing necessity, such as when a life is in danger because of an accident, a suicide attempt, or family violence.
What are the common problems in group dynamics in organizations? Some of these problems problems are misunderstandings, conflicts, incompetent leadership, and unstable decision making. Conflicts and misunderstandings can occur between group members wherein the beliefs or actions of a member or members are not accepted by others. Having an incompetent leader is also a common problem as he can fully accomplish what is expected of him as a leader. Being indecisive also affects the group greatly as well.
DEALING WITH DIFFICULT PEOPLE We area all difficult in a way, from the point of view of others. That is the basic we must understand in order to work with others. We all know that there are people who are simply hard to work or get along with, and unfortunately, facing these kinds of people is inevitable. How difficult a person is for you to deal with is determined by your self-esteem, your self-confidence, your level of professionalism and your courage. Dealing with difficult people is easier when the person is just generally intolerable or when the person’s behavior affects more than one person in the same work environment.
Motivating Change There are two related tasks which need attention for this process to be successful. The first is creating readiness for change and the second is overcoming resistance to change. 1. Creating readiness for change - Before people are ready to change they must experience a dissatisfaction with the status quo. There are three methods
Negotiation is a process in which two or more independent individuals or groups who perceive that they have both common and conflicting goals state proposals and preferences for specific terms of a possible agreement ( Hellriegel & Slocum, 2011, pg 395). Conflict is inevitable when there are differences of opinion. Leadership needs to recognize the signs of conflict and resolve it. There have been instances where management has avoided conflict. Many of these instances are a result of not knowing how to resolve the issue.
Equipment is needed if visual aids are incorporated. Facilitator An initial, important decision is determining the purpose of the group or team presentation. If the purpose is to provide practice in presentation skills, everyone within the group or on the team should be required to speak. If the purpose is to present information resulting from a group or team project, it is possible that not everyone will need to present, depending on the nature of the information to be presented. That is, if the information logically organizes itself into two or three major areas, it might not be practical for everyone to present.