Conflict at Walt Disney Company: a Distant Memory?

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Assignment 6.1 Case Assignment 11.1: Conflict at Walt Disney Company: A Distant Memory? 1. How would you describe the conflict between Michael Eisner and the Weinstein brother, the two board members (Disney and Gold), and Steve Jobs” Was it functional or dysfunctional? The conflict between them was dysfunctional it was starting to “hinder the achievement of organizational goals.” (Ivancevich, Konopaske, and Matteson pg. 311) This would of happen if Eisner had not been replaced by Iger. You could argue that this was a functional conflict to a point because Eisner because he help turn around Disney in the 1980s and mid-1990s. Think back to the stages of conflict described in this chapter. Which stage best described the conflict between Eisner and Jobs? Was it perceived, felt, or manifest? Eisner attack on Apple computer made this conflict manifest because Jobs perceived it as being personal towards him. According to Ivancevich, Konopaske, and Matteson at the main stage the conflicting groups are actively engaging in conflict behavior verbal, written or physical attacks. 3. Which of the following best describes Michael Eisner’s and Bob Iger’s approaches to resolving conflict: dominating, problem solving, avoiding or accommodating? Explain. Eisner had a dominating approach he was focus on his own needs and didn’t try to meet the needs of the other group members. Iger had a compromising approach as soon as he took over as the New CEO he fixed all the relationships that Eisner almost destroy. He had to give up some money to show how much he valued their relationship. “Compromise is a good “backup” strategy that conflicting parties can fall back on if their attempts at problem solving are unsuccessful.” (Ivancevich, Konopaske, and Matteson pg. 321) 4. To what degree do you think Iger’s calmer and less confrontational approach to running Disney has

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