Computer Usage Essay

785 WordsMar 4, 20124 Pages
Abstract In today's world, it seems that computers and the Internet have become a vital and necessary part of our daily lives. Computer's are the same throughout the world; however, the role they play in the lives of their users may vary between countries. In this paper I will explore the differences and similarities of computer usage in the United States and India. 1. India versus the United States You will not have to search very hard to find an example of computer usage by industry within India. I am sure that anyone reading this paper has had an experience where they have called an Information Technology Customer Support number and, either knowingly or unknowingly, reached a help desk located in India. This is due to cheaper labor and an abundance of "tech savvy" employees that can be used by companies world-wide to meet their after hours trouble calls. The question is how does India's home computer use compare to that of the United States, and has this contributed to their growth within the Information Technology market? A 2003 study conducted by the Center for Research on Information Technology and Organizations (CRITO) UC Irvine discovered that households within India on average had owned a personal computer for 1.92 years and only 0.7% of households owned more than one personal computer. The study also found that 75% of personal computers found in households had been purchased within the past 2 years. By comparison, the study found that households within the U.S. had owned a personal computer for an average of 7.02 years and that the percentage of those households with more than one personal computer was 28% (Shih, C.; Vankatesh, A. 2003). At a glance, it would seem that the United States would have an edge in the Information Technology arena; however, this is not the case. According to the Central Intelligence Agency's World Factbook, "
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