Computer-Aided Dispatch Essay

3899 Words16 Pages
Abstract Computer-aided dispatch (CAD) systems allow public safety agencies to quickly and effective respond to emergency police, fire, and EMS situations by automating the process of data collection, unit deployment, and evaluation of incidents for the best way to proceed. There are several key vendors in the market providing a wide range of the systems to meet the needs of the various agencies throughout the country. In management of CAD systems, it is important to evaluate the best system to use, resolve issues in implementation, and perform continuous development to provide citizens with the highest level of customer service possible. With further innovations providing greater access to information, computer-aided dispatch will grow to service our communities in a more efficient capacity in the future. Computer-aided dispatch has changed the way emergency management will forever operate, making them an agency everyone can trust. Table of Contents * Certificate of Authorship…………………………………………………….. 1 * Cover Page………………………………………………………………….... 2 * Abstract…………………………………………..…………………………..... 3 * Table of Contents…………………………………………………………….. 4 1. Introduction………………………………………………………………….. 5 2. Key buzz words related to computer-aided dispatch…………………… 5 3. Explanation of computer-aided dispatch……………………………........ 6 4. Key Vendors………………………………………………………………….. 7 5. History/current state of computer-aided dispatch………………….…… 8 6. Managerial issues surrounding computer-aided dispatch……………. 9 7. Examples of computer-aided dispatch and its use…………………….. 12 8. Future of computer-aided dispatch………………………………………. 14 9. Conclusion………………………………………………………………….. 15 * References……………………………………………......………………….. 16 Introduction Computer-Aided Dispatch (CAD) is a valuable tool used in various capacities in order to quickly

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