“In a professional setting everything you do must involves communication”. (Locker & Kienzler 2008). Having a successful communication system will be a significant part in any line of work whether you are a manager, employee, or customer and their relationships. When a company is looking to grow and profit from their business it is not possible without any form of communicating or communication system. Resources: Bardia, G. (2010).
MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project paper is Refreshed Fleet Equipment and Repair (RFEP). RFEP is a private entity company whose headquarters are in Sun Vally, CA. RFER mission reads: Our mission is to provide high quality care and services to our customer and to be profitable in the process. Refreshed Fleet, Inc. is also committed to maintaining excellence, respect, and integrity in all aspects of our operations and our professional and business conduct. We strive to reflect the highest ethical standards in our relationships with consumer, customers, and shareholders.
Using a holistic marketing approach would benefit Classic Airlines tremendously. An organizations success is dependent on different departments within the company, its customers, products, and communication. The holistic marketing concept would be beneficial to Classic Airlines. The holistic marketing approach uses the interdependencies between various aspects of the company and society. If the CEO and Chief Financial Officer (CFO) would use the holistic marketing approach the airline would benefit with the change.
Yes, promoting within the company is a great idea because the location mangers have already been in the company and they have the knowledge of the company and skills. If they build senior teams that are able to manage all the critical areas of the business it will help take the company to another level. These location managers have an obligation to make things happen and it will help them to grow and be motivated to be prepared for the new expanding. Who within the company should make this decision? The CEO responsibility is to have the right management team that can cover shortcomings.
The company offers free shipping and customer service that often times goes above and beyond normal company policies via their call center representatives. In order to provide exceptional service, Zappos.com takes on larger shipping bills and customer service training programs in order to maintain their customer loyalty. In regards to a possible way that Zappos.com could cut down on their expenses related to these services, the company has a few options. They could negotiate or re-negotiate contracts with an exclusive shipping company such as UPS or FED-EX. It is possible with the amounts that the company spends on shipping that either of these companies would want to contract a future over the shipping rights in the business.
Executive Summary Rolling Stone Moss (RMS) Company are expanding because of the successful performance in the marketplace, thus the new Customer Contact Center (CCC) office is required to build good relationship with customers. This report purpose is providing the concept of open-plan design office for RMS Company that can satisfy employees’ needs and wants. Furthermore, health, surface, ergonomic, safety and security environment will discuss further to enhance performance of employees. Beside that, several criteria to be used for selecting videoconference is describing in this report. Finally, conclusions as well as recommendation are provided in the last part of this report to accomplish company success to measure preeminent working environment for employees.
I chose to research a business by the name of Extendicare. This facility is a profitable organization that is ran by many different locations but under the same corporation. As the Extendicare website stated “Success means achieving profitable growth over the long term to create value for our unit holders.” [http://www.extendicare.com/core_values.aspx] Extendicare is a nursing home and a rehabilitations center for both young and old people throughout the United States. Their mission is to keep the resident or client as happy, comfortable, and safe as possible. The corporate company is a team playing company, as far as working together as a team to make the business work.
This leader can multitask and have a connection with employees to make a difference, which is the strength for this approach. The weakness will appear to be off in organizing, but this leader will recognize and make changes accordingly, so the organization is on the right track for success. The example of Herb Kelleher is a prime example of the behavior approach, and Southwest Airlines is a thriving travel business all because he put his employees first, because they can make or break a company’s ongoing prosperous future. Good leaders are made not born (Jago,
Pleasing the personnel is one of the principal goals of any business to survive and develop in this huge competitive trade. This indeed is a vast trial that is to be reached by the business. For the personnel to be pleased it
People are a business most valuable asset and keeping them satisfied, motivated, developed and retained is necessary if a company is to remain profitable (humanresources.about.com, n.d.). HR department plays a vital role in companies; helping them master the challenging competitive environment and the demand for highly qualified employees. Their primary roles are locating, screening, recruiting, hiring, and training high quality individuals who will become constructive members of the organization. They must be professional at all time handling different situations and people; skillfully communicating the firms’ policies, procedures, and goals: other responsibilities include perform job