Among the many benefits to Kitchen Karousel, this solution offers reliability and ease of use. The premise is that Kitchen Karousel requires more than just getting a customer through the basics of the checkout process. Kitchen Karousel is investing a considerable amount of time, effort and money to find a customer so when the customer is ready to make their purchase, it's critical that Kitchen Karousel has a system that encourages the customer to buy more products instead of expediting them out of the sales funnel. Premium Web Cart offers a multitude of built in techniques that can be implemented. Once the customer comes to the website, they can browse through the specialty products until they find the product(s) that they are interested in purchasing.
The internet has three main advantages compared with traditional retail outfits- these are: 1. Convenience- shopping online saves time including travel time, the cost of the park charges and the hassle of standing in the queue at the checkout. 2. Choice – have the ability to access to a massive range of products and services from all over the world, this can be gained through using the internet for shopping. This is the by the far the biggest advantage over the internet.
My retail store would be a multi-channel retailer. I would sell goods via catalogue, store, and internet. By being a multichannel retailer, I am able to reap all the different benefits from the different channels of sales. Also each channel offers a different shopping experience to the customer. Selling merchandise in stores allows the customer to browse, touch and feel merchandise.
Since the birth of online networking the growing E-tailer store are at front of all consumer purchases. The ability of these stores to run online allows the middle man
They are a shopping cart software and ecommerce solution with the capacity to compensate thousands of on-line checkout transactions worldwide. X-Cart is secure and extremely swift and is a program that runs on their own server. Customers will then have options to compare products, view product details, add the item(s) to the shopping cart and add the item(s) to a wish list. Customers will be given automatic email confirmations after all purchases for their reviews. The automatic email confirmations will be followed up by a separate email that encompasses an additional e-receipt and shipping information.
The benefits of IT for work tasks is the ease of communication, many attendees at a meeting may be invited quickly and in one go rather than individually calling each person. Quotes maybe easily sent via email to prospective customers, everyone who works for the business access notes and information on customers via databases. The internet can be used to quickly find information. Section 2 – Understand how to manage electronic and paper-based information 1. Explain the purpose of agreeing objectives and deadlines when researching information.
This is also another way of attracting customers into the retail shop and also get them to book a holiday. Merchandising and point of sake can be done by having brochures, putting displays on windows and also displaying posters. The brochures have to be check on a regular basis to see that they have enough on the floor. The difference with call centres agent is that they are able to display their merchandise so they will have to do it whilst on the phone. Also retail agents change their displays so that they are able to sell different product and services.
The company has developed a significant presence on the World Wide Web, and offers a full service and comprehensive web site. All product lines and service features are available on the Internet, including interactive support and help. Shopping at the web site (The glitterati, 2007) is a pleasant experience. The site is popular and enjoys high reach with increasing web views. A majority of shoppers and browsers surveyed were aware of the other channel: people who shop at the web site have mostly been to physical stores, and shoppers at outlets have visited the web site.
Comparison to other innovations mentioned at the end of the case. At the end of the case Ives mentions the way customer services have transformed due to customer convenient and cheaper fulfillment alternatives. Some of those technological innovations in those fields could be compared to web-based shopping and online grocery shopping and sometimes they cannot be. Banking: Banking could be compared to buying a commodity. Instead of going to the clerk, one can go to the ATM and withdraw money.
Having an online website is great advantage as It allows customers to shop at all hours and have access to purchase all products. If for example you go into to buy a product and it is out of stock you have the option to go online and still get what you need. Additionally, the option to shop online addresses the various different customer demographics, such as individuals who are disabled, as online shopping could make shopping for groceries and other necessities a lot easier for such individuals. Therefore it is evident that technological factors have increased customer satisfaction by providing customers with an alternate shopping method. The stores can be affected in either a good or bad way by Technological factors.