Communication Skills Essay

726 WordsJun 24, 20123 Pages
COMMUNICATION SKILLS Nonverbal Communication It is usually understood as the process of communication through sending and receiving wordless messages. It is a vital form of communication—a natural, unconscious language that broadcasts our true feelings and intentions in any given moment, and clues us in to the feelings and intentions of those around us. Examples Facial expressions The human face is extremely expressive, able to express countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures. Eye contact Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for judging the other person’s response. Gestures Gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands when we’re arguing or speaking animatedly—expressing ourselves with gestures often without thinking. However, the meaning of gestures can be very different across cultures and regions, so it’s important to be careful to avoid misinterpretation. Advantages 1. It is often quicker and easier to point to an object than to describe it. 2. It is also a silent means of communication and may be used when it is difficult to use speech. For example, gestures may be used by people, who are not actually talking, to comment on what is being said without breaking the flow of the speaker. 3. Not only is body movement a visual form of communication, it can be highly visible. One study

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