Or even by body language / sign language. Communications can be used to bring out changes in attitudes, motivate people and to create and maintain relationships. Communication is vital for providing and seeking information, and it is also crucial for developing positive relationships with people. Communication is important to understand and be understood 1.2 Explain how affective communication affects all aspects of own work Effective communication is important as it ensures that information is clear, accurate, non-judgemental and informative. This helps to reduce the possibility of mistakes being made.
Chatrooms and Instant Messaging. 2. Explain why two way communication is important for individuals with sensory loss When communicating with someone who has a sensory loss, make sure you talk to the person directly, even if there is an interpreter there. Make eye contact and talk in the same respectful tone you would use with others. [ Use a natural tone of voice and gestures.
This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds. People who have disabilities can have problems with communicating effectively with their careers and this could cause problems for them and their health. Verbal communication is a spoken language used by people to communicate out loud. To be a good communicator you can use verbal and non-verbal ways of communicating. A good verbal communicator is someone who listens well and can think and express ideas clearly.
NVQ Level 2 Questions INTRODUCTION TO COMMUNICATION 1.1 Identify different reasons why people communicate To express need to share ideas and information, to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. Communicating it is the primary form of transmission and reception of information. 1.2 Explain how effective communication affects all aspects of own work A good communication help to understand people needs, build trust prevents misunderstanding. When communication is well set up, allows you to provide better customer service, saving time and avoiding misunderstandings. For example in the case of a member whose primary language is not English, it is good practice to make use of plain English, easy to understand.
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
By having good communication skills it will build good relationships in the work place. Communication works both ways, so it is important to speak clearly in a way that the person listening would understand so it causes no confusions. Describe the factors to consider when promoting effective communication. Some factors to take into consideration when communication would be hand and facial gestures; which could show feelings and emotions. Another factor is the person your speaking to and the level of understanding they have, and if they will be able to understand more technical and complicated words.
To GROW in the relationship formed through communication. People communicate to get to know each other, MAINTAIN the relationship and KEEP the relationship for longer time Professional relationships are built on respect, trust and good communication. Communicating clearly and understandably with one another is a professional requirements and the code of practice – bind you to deliver a certain standard of service and behaviour. Aii Explain how effective communication can affect relationships in an adult social care setting between: In relationships, the building of TRUST and understanding between people makes it easier to get things done through effective communication. Colleagues and other professionals: Working as part of a team, is working alongside colleagues and share a workload.
Accenting Repetition: One could use this to show the sender that they are interested about the infor- mation by having steady eye contact, leaning their body forward and tilting one’s head to one’s side, or by scratching a chin to show one in deep thought. Contradiction: Effectively communicating, one should harmonize their body language with their words, because if one perceives communication signals to be mixed. Substitution: One could substitute non-verbal communication for words to communicate by smiling and clapping to communicate approval, raising one’s eyebrows to communicate eagerness or surprise. Complementing: One could use body language with what they are saying by adding a Gesture to a spoken word and by saying hello by waving one’s hand. Accenting: Accent spoken words with body language such as gestures.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
1. What is reflective practice? Answer Reflective practice is a process which enables you to achieve a better understanding of yourself, your skills, competencies, knowledge and professional practice. The way things are done may not always be the only way to do them... Reflecting to see this helps identify gaps and areas that can be improved.