1.1 Identify different reasons why people communicate. People communicate in order to share information with each other, we can communicate through speech, body language or even sign language; all these are designed to help us share our ideas and opinions, express our feelings, socialise with each other and live as a member of the community who can express their personal outlook on life with others. 1.2 Explain how effective communication affects all aspects of own work Service users communicate their needs and wishes with the care assistant so in order to provide self centered care, it is vital for communication to be affective. Some service users might struggle to express their needs however it is important to maintain the communication standards by for example using visual aids or other appropriate tools. This will allow service users to make informed choices regarding their care based on the options available 1.3 Explain why it is important to observe an individual’s reactions when communicating with them.
This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds. People who have disabilities can have problems with communicating effectively with their careers and this could cause problems for them and their health. Verbal communication is a spoken language used by people to communicate out loud. To be a good communicator you can use verbal and non-verbal ways of communicating. A good verbal communicator is someone who listens well and can think and express ideas clearly.
Unit 1: Promote Communication in Health & Social Care 1.1 Identify the different reasons people communicate People communicate in order to convey their needs and express their feelings and concerns. This also allows for information, ideas and experiences to be shared, questions to be asked and is an important part of socialising and building relationships with others. 2. Explain how communication affects relationships in the work setting Communication in the work setting can be between colleagues, clients and their families. It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families.
There are a number of different reason why people communicate these include fear, anger, pain joy and love. Human beings want to increase their understanding of the world we are in by seeking knowledge which is through communication. It is important for people to be able to communicate so that they can explain how they are feeling, what they want to need or if there is some sort of emergency or danger. Human beings live and communicate within a range of different groups and communities such as families, workplaces commercial and professional services. 2.2 Explain how effective communication affects all aspects of our work – There are two types of communications formal and informal.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
Unit: 50118195.cu1530-Promote communication in health social care or children’s and young people’s settings (L3) (3) (M) 1.1 Identify the different reasons people communicate. * express needs * share ideas and information * reassure * express feelings * build relationships * socialise * ask questions * share experiences * understand and be understood * share opinions, knowledge, feelings, and emotions. 1.2 Explain how communication affects relationships in the work setting. Communication is an essential tool a carer can use to meet the needs of all service users, It is a basic requirement of our job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care.
Alfonso Delovino Level 2 Health and Social Care Apprenticeship F/601/5465 1.1: Identify different reasons why people communicate. People communicate in care setting to pass on messages. People communicate to make themselves understood or request care services. During hand over it is vital to pass on information about clients if there are changes in their needs or they have taken their medication. it is also vital for me to communicate to client to inform them that I am here to support them in their care needs.
People communicate for many reasons. Sometimes for just a chat and sometimes to express their feelings. Such as love, happiness, pain, fear and anger. It is important to get information across from service user to carer on what needs to be done on our visits. Also from carer to service user to make sure we understand each other.
Justin Skoglund Motivational interviewing requires always listening, what the client is saying and how the client is saying it is what you are looking for. So when we are listening and thinking about the language of change we think about ways clients are speaking. Are they saying “How things are is ok” or “there’s no reason for me to make any change” which is referred to as sustain talk. The client might begin to shift to change talk, start to think maybe things should be different or could be different or maybe would like them to be different. So as interviewers when we see clients begin to shift from sustain talk to change talk we need to shift with them.
people who use services so that you know what they need you may be able to look at the service plan but that don’t always tell you the needs of the service user that is why you have to communicate with the service user as they can tell you in more detail of what they need. Helps to build trust communicating with the service user enables trust as when you are moving and handling them talking to them calms them and focuses them on something else. Needs it helps to build trust with the service user and prevents misunderstandings. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. You can learn a great deal from studying someone's reactions while you are talking to them.