Communication in Health and Social Care Essay

473 WordsMay 17, 20152 Pages
1.1 Identify different reasons why people communicate People communicate to: * Express emotions * Give or gain information * Express views * Express wishes * Express pain * Warn of danger 1.2 Explain how effective communication affects all aspects of own work In our jobs we need to communicate with people all the time, most importantly, the person we are supporting. We also need to communicate their family and friends, colleagues and other professionals who are involved in their care. The way in which we communicate will be different depending on the person we are communicating with and the reason we need to communicate, this is effect communication. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them It is important to observe an individual’s reaction when communicating because they can give you answers through various interactions as well as conversation. Some individuals may be non-verbal communicators in which case they may use facial expressions, signs or even intricate eye movements. Others may use body language or position. 3.1 Identify barriers to communication Not all communication is simple and there are various barriers which effect communication, such as: * Noise * People around * Foreign language * Type of language used (how simple it is) * Physical disability * Learning disabilities * Lack of interest * Cultural differences 3.4 Identify sources of information and support or service to enable more effective communication There are several services available and lots of sources of information which enable people to communicate more effectively, these include: * Speech and language therapists * Interpreters * Information books * Teach yourself books * Care plans (will have information about how an
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