There are many people that we as care workers need to communicate with. The most important person is the person that we are supporting at that time, gaining consent from them before even assisting them and making sure that you keep them involved with choices at all times. There is also family and friends that are involved with the residents. There may also be times were you may have to communicate with other professionals, weather this may be the resident's doctor or a nurse. Communication between work colleagues is also very important as this is the time were you are able to inform other members of staff
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
Identify the different reasons people communicate People communicate in order to give instructions, to acknowledge they have understood an instruction, to share information, to build relationships with people and to share opinions, knowledge, emotions and to give encouragement and advice. As a carer I am required to communicate with colleagues, clients, client’s families and medical health care professionals whilst at work. I am required to communicate effectively with others to ensure I am meeting the needs of the client, when booking appointments for the client with medical professionals and with the client’s family about any quiries and updates they require about the client. I am also required to communicate regularly in writing when carrying out tasks such as documenting information in communication books and various charts such as food and fluid intake monitoring, documenting any medication that has been handled and filling in timesheets. Unit 1.
Also when I was in the hospital I saw what the nurses did and I thought it was pretty interesting. After all this I decided this was something I knew I wanted to do. Nurses have many daily activities that they must follow in order to perform their duties. The activities or roles the registered nurse may change depending on the day or the patient. All nurses have a scope of practice they must follow but depending on the patient will tell them what procedures to perform.
A senior person will also check your work and will be there for guidance if any conflict of interest occurs. A senior person is there to consult if a situation arises that you are unsure of. They will make you aware of performance standards, your responsibilities, your level of authority and the policies, procedures and strategies used to support and uphold the standards of the practice. As a medical receptionist, you are often the first point of contact with a patient. It is extremely important to build a good relationship with the patients who attend the practice.
In my role I will need to form relationship with wide range of people including People who use the service Family and friends of the individual I support Managers Colleagues from my organisation Colleagues from other organisation Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. 2.2 Explain how communication affects relationships in adult social care setting. When working in care setting communication is a
Communication is used between colleagues, the service users, line managers, GPs, families and agreed others who have an active role in the service users life. Communication is used on a daily basis via many different means. It is important for staff to communicate with one another to establish what possible health and safety issues are and that they are recognised and reported promptly and correctly, to stay up to date and have an understanding of the service users individual needs and provide continuity of care. It is also important to uphold and maintain professional relations between colleagues. When working in a care setting, it is hard to always communicate to the person you need to on that day or the next time they are perhaps on shift, this is why many settings have regular staff meetings, diaries and communication books.
The role of communication in health and social care Communication is a key to our society, it allows us to build and maintain relationships, motivate and change ours and others attitudes. As health and social care workers we strive to communicate effectively with every person we come into contact with and provide support for every individual, whether giving a service user results at the doctors or helping someone gain confidence and selfesteem; or in a rehabilitation centre where every person is different; this essay will discuss the different roles communication plays in the health and social care industry. What is communication in the health and social care setting? Firstly a health and social care setting is a broad term used for people who are in the health and social care industry; this could range from the medical sector such as a doctor, nurse, physiotherapist, and dentist as well as people who are there to support others, such as a councillor, mentor, probation officer and social worker. As you can see the health and social care industry is vast.
Communication affects relationships in many ways in the work setting. For example with colleagues, the manager or supervisors. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the
One of the major roles of APN is to ensure the staff competencies by refining and facilitating the nursing practice with support and supervision on the ward staff. Encouraging and motivating them in update their knowledge and skills, strive for continuous improvement for both themselves and the standard of care in ward. Thus, to create a harmony working environment for the staff