If they are capable they will be able to tell you how they would prefer to be treated, and what their personal needs are. If they are unable to communicate with you, you could talk to their family; they could provide information about the history and preferences of the client. Another way that would also be useful is to talk to social workers, doctors or any other professional involved in the client’s care, as they will be able to give you information on any medical conditions and needs that you need to be aware of. Bii) Describe two ways of making sure that the history, preferences, wishes and needs of an individual using the service are recognised in support or care plans. Support people with the same respect you would want for yourself or a member of your family.
Being compassionate is one of the most important traits a CENA must have. In the work place, a CENA may work in many saddening settings which may include working with the terminally ill and the elderly. In order for the aide to give the most effective care to the resident or patient, he or she must want to help. They would treat the patient as if it was their own family in this kind of predicament. They must have the passion to help others to get back to their everyday lives or for some, help them learn to live with their illness.
Alfonso Delovino Level 2 Health and Social Care Apprenticeship F/601/5465 1.1: Identify different reasons why people communicate. People communicate in care setting to pass on messages. People communicate to make themselves understood or request care services. During hand over it is vital to pass on information about clients if there are changes in their needs or they have taken their medication. it is also vital for me to communicate to client to inform them that I am here to support them in their care needs.
Showing empathy toward my patients is a way to connect with him or her. Some patients just need to know that someone understands what he or she is going through and I always try to make sure my patients know that I empathize with them. Some nurses always tell me that I tend to be too involved with my patient or they ask me why I care so much. I simply say because I do care about my patients and I want the best for them. I believe the core of nursing is patient education.
Name Professor Course Date Relevance of Boundaries and Ethics in Therapeutic Relationship Therapeutic relationship is that connection that exists between healthcare provider who is a professional and his client, for it is a means through which the professional and patient hope to engage in an effort to affect a change that is beneficial to the client. This relationship is, thus, a vital element because it assists it helps in the reduction and resolution of difficulties of the client. D’Ardenine and Mahtani (1999, p83) state that, in the therapeutic relationship, the healthcare professional should find out the needs of their clients, as well as determine, the clients understanding of their own needs to come up with a workable solution. This is because it has been determined that during this engagement the clients appreciate getting to know the healthcare provider when he spends time with them to understand the interactions (Szasz, p1988, 12). According to Furedi (2004, p174) a typical form of a therapeutic process for counseling involving individuals is composed of different techniques and theories which are taken from different approaches.
D2- In this task I will evaluate the effectiveness of how multidisciplinary work for patients, I will state what the multidisciplinary and it’s strengths and weaknesses. I will also looking look at a MDT who work within the health and social care setting and state how this MDT is helping its patients. Multi-agency working is the bringing together of different professionals who work together, providing their own service and sharing their information. There are many benefits of multi-agency working which includes: information sharing; sharing of skills, knowledge and expertise; the fostering of shared decision-making, shared ownership and shared responsibility particularly in drawing up joint procedures and strategies. Strengths and weakness of multidisciplinary for service users Now I will talk about what I think are the weakness and strength of the multidisciplinary team MDT.
Patient satisfaction is important at the facility and using audits will allow the tool to determine how the patient is progressing with health. By using this type of data collection tool, staff will learn that patient satisfaction and comfort is important to the organization. This will implement their realization that the data collected is important accurate information. The types of information this tool is used to collect data are patient’s baseline and assessments during regular intervals of treatment. With the data, the audit can separate the patients having discomfort and pain from those satisfied patients to improve in areas needed to make sure that all patients are comfortable at the
Furthermore, the way in which the holistic approach is utilised when delivering healthcare to a patient, will be discussed. For clarification, a brief definition of roles, skills and qualities will be provided. Principally, the various roles, skills and qualities of the nurse, other professionals, and non professional carers will be examined, and how each contributes to delivering effective health care under this holistic approach Lastly, possible barriers to the effective delivery of care that could occur will be discussed. Possible scenarios will be given as examples on how the quality of care can become compromised due to the highlighted barriers, following this; possible solutions to these barriers will be considered. The Greek word holos originates the word ‘holistic’, as it means, “whole” (Kenworthy 2002).
Genevieve Gayler Communication theories in Health and Social Care settings Theories of Communication Effective communication has an important role in a Health and Social Care setting, because the patient and health care professional need to be able to understand each other clearly so that the patient can receive the best possible care; which would be almost impossible if the patient’s needs can’t be clearly stated to the health care professional. Having communication eases the patient’s anxiety, removes the possibilities for mistakes to be made and lets each person know what is wanted from them. There are many ways to communicate, both verbally and non – verbal, for example interpersonal communication which is the method of which
• Effective communication among health care staff. • Charting the patient’s response to care. • Auditing care for improvement, third-party payment, and governmental, and regulatory purposes. • Teaching health care professional about care issues for the patients. Key reminders of documentation gave focus on the goals to staff of ways to improve documentations for financial concerns for payments by Medicare, liability issues, and possible malpractice lawsuits.