1.1 Explain the importance of meeting an individual’s communication need. Idividuals who have communication problems need support to enable them to express themselves effectively. That is why its important for the carer to be aware of the individuals preferred method of communication and to use this, as this is their major way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights.
I need to provide extra time for decision-making. I need to be patient, flexible, and supportive. I need to have time to listen to, and understand the service user and make sure the service understands me. I would have to adjust the length of conversations to maximize the individual's ability to remain attentive and decrease stress level. Outcome 2 2.1 Picture boards, brail, sign language, finger writing, hearing aids.
Explain how own role and practice can impact on communication with an individual who has specific communication needs. Depending on the individuals specific communication needs, it is vital to manage the way you communicate, be it through sign language, verbal or by other means, to suit each and every individual. Some individuals rely on lip reading to be able to understand what someone is trying to communicate to them, to that you would face towards them making sure you speak clearly, this way it is easier for this individual to understand you. The same applies with all forms of communicating, if using sign language, make sure all hand motions are visable, if someone is hard of hearing, be sure to speak in a clear tone and at a volume that they will be able to hear. If you try to communicate incorrectly with a person with very specific ways of communicating, then it is possible to cause the individual distress, cause aggressive behaviour due to anxieties, give
If unable to communicate they would be denied these rights. 1.2 Explain how own role and practice can impact on communication with an individual who has specific communication needs As a senior carer it is my responsibility to enable the individuals in my care to express themselves and their needs. I do this by assessing their needs and providing the appropriate support. Sometimes this may be just allowing a person a little extra time to communicate their needs and encouraging and motivating communication or sometimes aids are needed such as picture boards for example. I will often need to work alongside others including GP’s, speech and language therapists and friends and family members to monitor the effectiveness of the support I am giving the individual.
Identify different reasons people communicate People communicate to exchange and convey information with each other, express a need a view or a feeling, but the most important part of communication is the ability to actively listen to understand what is being communicated This may be one way communication or two way communication It can be conveyed in a number of ways verbal, written or non verbal Explain how communication affects all relationships in an adult social care setting. Good communication is essential in any relationship and particularly in adult social care as without this people may not understand what is being asked or said. A lot of people coming into the adult social care services may not have had experienced someone giving them their undivided attention and activity listening to them and what they have to say A good listener can be a very beneficial experience for a person trying to sort out problems or situations It can help the person come to terms with new or a unfamiliar environment, to explore their options The tone of voice for yourself is very important to make the person at ease as is body language. Compare ways to establish the communication and language needs, wishes and preferences of an individual. When communicating with clients make sure that their preferred method of communication is used and make sure that any specific aids they need are available such as hearing or seeing devices and any additional resources such as translators or signers can be organised if required.
Sometimes it may not be as simple as just talking to a patient, it maybe there deaf or blind, if this was to be the case it is very important for to you finds the right way to communicate with them, for simple reasons such as an emergency. There are many ways in which we can communicate with people, such as: • Sign language BSL, Makaton • Braille • Signs • Text messaging • Oral/ verbal • Appointment letters To gain the best feedback from you patient it is important to know your patient well so you know the best way to get the best feedback possible which will help you to meet there needs. Verbal communication Is when we communicate to someone using words. Non-verbal Is a process of communicating without speaking. Messages can be sent to people through gestures; Facial expressions; Hand gestures; Body language.
To ensure effective teamwork and continual care of the children we must communicate well by keeping each other informed and aware of current situations going on around us. Communication involves Verbal (talking) and Non Verbal (non talking) communication. To be able to communicate effectively you need to try and consider their point of view and be very clear on what you are talking about and make sure the other person understands what you are talking about. The benefits I will have of effective communication in my work role will be my relationship with the children and their parents and the relationship with my work colleagues. With children you need to get down to their level to speak to them and make eye contact.
Be able to meet the communication and language needs,whishes and preferences of individuals 2.1Show haw to find aut an individual communication and needs,whishes and preferences As a carer is your responsability to make sure that your communication skills meet the needs of the people that you support. People have a wide range of communication needs thet involve the consideration of many different factors
OUTCOME 1 1.1 - As a Care Coordinator I have a responsibility to my clients, to accommodate, and provide support for all clients, and their individual communication needs. By performing assessments with individual clients, I am able to understand the problems they have with communication, and actions and aids I can supply, to enable them to communicate effectively. In assessing communication needs, I need to consider each individual, and cater for the individual’s needs. I need to consider ‘groups’ of individuals, for instance males/females, foreign speaking users, deaf/Blind users etc. The actions and aids I supply for communication needs should benefit not just the individual, but the group of service users as a whole, and encourage interaction, inclusion, and social contacts.
Name Course Instructor Date Active Listening Introduction Active listening is one of the communication skills that enhance understanding, compassion, and comprehension between people. Through active listening, people are able to process information, ask relevant questions, and make pertinent remarks (Kamath 111). Based on these facts, this analysis seeks to establish the importance of active listening and the skills that people should apply when engaged in any form of communication. The skills and importance of active listening As explained by Cournoyer (212), active listening depends on many skills that include the following. Firstly, it is important for people to value silence when another person is speaking.