Some of the stage one exploring skills include; Open ended questioning, silences, focusing, empathy, paraphrasing, structuring and summarising. Stage two is about Helping the client Establish Aims and Goals.The primary purpose being to facilitate the client in developing an objective understanding of their situation. Here the helper/listener assists the client/speaker explore their options and possible goals. By establishing what the client/speaker really wants and needs they are then encouraged to consider new perspectives and possibilities auctioning those that are realistic. By assisting the client/speaker to develop rational decision making process they can then go on to make decisions and deal with situations themselves as they arise.
I will often email staff their newsletters and meeting minutes. Written Memos – these are written when a message is taken for a staff member or if I want all the staff to have a piece of information and I have been unable to have all the staff attend a meeting together where this information would have been delivered verbally. Being able to communicate effectively builds trust, respect, enhances learning and accomplishes goals. Within my job role the level of communication I have to uphold has to be one of massive importance. I have a role of great responsibility dealing with service users and their families or advocates, internal staff and external agencies.
10/ Prejudice allowing your beliefs to pre judge a situation. Be aware of ways to reduce barriers to effective communication A communication strategy should be implemented for each individual to support them and the people working with them. Discuss with your manager the individuals you will regularly work with and whether there any known communication barriers . This will enable you to consider your skills in this area and whether you need to undertake some training and development activities to improve your skills in this area. There are times when we need to adapt our communication style to meet the needs of individuals and use aids to help them enhance their
Personal Characteristics of a Medical Assistant Miami-Jacobs Career College Medical Orientation MA100 Mrs. Searles September 13, 2011 Personal Characteristics of a Medical Assistant An office medical assistant, or administrative assistant, works in the office of a medical building and performs tasks such as clerical work, scheduling and handling patients. Along with the proper training, medical assistants perform well when they have the personal characteristics that suit their job. People skills, multitasking ability and a talent for handling stress can help medical office assistants excel in their work and avoid job burnout. People skills are very much needed in the Medical office. Medical assistants must interact with people on a daily basis.
BTEC Level 3 In Health and Social Care Health Sciences Unit 1 Assignment 1 Communication in Health and Social Care (P2) Discuss Theories of communication There are many theories of communication; we all have different opinions on the way we communicate by processing information, understanding it etc. Some scientists have come up with the most effective ways on how we communicate, and most people now go by there idea’s. The theories include the communication cycle by Argyles theory and tuckman’s theory of group interaction. The communication cycle is the most important communication. This is because it is most effective in a care work situation, by understanding, processing, reflecting and checking out.
It was my first placement on a rehabilitation and palliative care ward. I was working a late so before me and my mentor finished we had to handover the patient information to the nurses just coming on shift. In particular we had been caring for a patient with diabetes, we went through all of the
(p.16) My primary aim was to learn but I also achieved a measure of resolve with my problem. My feelings before, during and after the session are analysed and discussed, the session is summarised, the key skills used by Annie and their impact on me are identified and challenges for the counsellor and the client are identified with suggestions for strategies to best manage these challenges. Verbatim dialogue from the session is provided throughout the essay as examples and, finally, the overall experience is considered I had
I believe that the “Preview” is a very important part of the speech. By giving your audience a “Preview”, I believe that they pay more attention to what you are saying in your speech plus, the audience can follow the main points of the speech. Content Sources I Used: Comment: I believe that the sources I used were appropriate for an Informative Speech according to what we discussed in class and what I read in the textbook. I
The way I showed this dedication was to research every problem item that came across the office; make sure each and one of the young Airmen were busy with their assigned responsibilities. In time I start to get worn out and fatigue at the end of the day. My social life involved boxing, swimming and spending time with friends. These events cease to exist after 4 months of overwhelming myself. I even noticed how different people from other shops came directly to me for help, it did not matter what I was doing at that time I was the go to guy.
(Jacobs, 1998)Supervision offered me three main functions. The first educational, with the aim of giving myself (counsellor) a regular opportunity to receive feedback, develop new understandings and receive information. The second was the supportive role, where I was able to share dilemmas, be validated in my work performance and deal with any personal distress or counter transference evoked by my client. Finally was the management dimension in ensuring the quality of work and to assist with planning work and utilize