Communication Essay

2513 WordsMay 24, 201211 Pages
Communication INTRODUCTION Communication is a process of transferring information from one person to another. The term ‘communication' covers just about any interaction with another person. It includes sharing information, ideas and feelings between people.It is a ‘two way' process. It involves a sender who encodes and sends the message, which is then carried via the communication channel to the receiver where the receiver decodes the message, processes the information and sends an appropriate reply via the same communication channel. You can probably think of many occasions when lack of communication has left you feeling angry or worried. When people are ill, vulnerable or coping with bereavement the effects of poor communication can result in more than minor irritation. 1.Types of Communication. Based on the channels used for communicating, the process of communication can be broadly classified as verbal communication and non-verbal communication. Verbal communication includes written and oral communication whereas the non-verbal communication includes body language, facial expressions and visuals diagrams or pictures used for communication. 1.a Verbal Communication Verbal communication is further divided into written and oral communication. The oral communication refers to the spoken words in the communication process. Oral communication can either be face-to-face communication or a conversation over the phone or on the voice chat over the Internet. The other type of verbal communication is written communication. Written communication can be either via snail mail, or email. The effectiveness of written communication depends on the style of writing, vocabulary used, grammar, clarity and precision of language. 1.b Nonverbal Communication Non-verbal communication

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